Suncorp Bank is a leading Australian financial institution and part of the Suncorp Group. It was the first non-major Australian bank to sign the United Nations Principles for Responsible Banking, reinforcing its commitment to ethical and sustainable banking. The bank provides a range of services, including personal and business banking, home loans and wealth management, across both Australia and New Zealand. Suncorp Bank recently earned two highly recommended spots at the 2024 Finder Awards. However, despite these accolades, there are still a significant number of customer complaints. To address these concerns, Suncorp Bank has set up a dedicated helpline, allowing customers to contact them via phone, post, or in person for assistance.
Suncorp Bank is a leading Australian financial institution and part of the Suncorp Group. It was the first non-major Australian bank to sign the United Nations Principles for Responsible Banking, reinforcing its commitment to ethical and sustainable banking. The bank provides a range of services, including personal and business banking, home loans and wealth management, across both Australia and New Zealand. Suncorp Bank recently earned two highly recommended spots at the 2024 Finder Awards. However, despite these accolades, there are still a significant number of customer complaints. To address these concerns, Suncorp Bank has set up a dedicated helpline, allowing customers to contact them via phone, post, or in person for assistance.
You can lodge a complaint with Suncorp Bank via phone, by post, or through their online form. Make sure to clearly outline the issue and your desired outcome.
Escalate your complaint
If your issue isn’t resolved through initial contact, you can escalate it to Suncorp’s Customer Relations Team for further review. If your complaint exceeds the timeframe outlined in their complaint policy, follow up with them for an update.
OR Get experienced help with Handle My Complaint
Skip the frustration—Handle My Complaint takes care of the process for you. Our dedicated team ensures your complaint reaches the right people at Suncorp Bank, helping you secure a fair and timely resolution.
You can lodge a complaint with Suncorp Bank via phone, by post, or through their online form. Make sure to clearly outline the issue and your desired outcome.
Escalate your complaint
If your issue isn’t resolved through initial contact, you can escalate it to Suncorp’s Customer Relations Team for further review. If your complaint exceeds the timeframe outlined in their complaint policy, follow up with them for an update.
OR Get experienced help with Handle My Complaint
Skip the frustration—Handle My Complaint takes care of the process for you. Our dedicated team ensures your complaint reaches the right people at Suncorp Bank, helping you secure a fair and timely resolution.
