The Australia and New Zealand Banking Group Limited, or ANZ, is Australia's third-largest bank. Serving over 8.5 million retail and business customers, ANZ operates in nearly 30 markets worldwide. Despite being one of Australia’s "big four" banks, ANZ has seen a rise in complaints, particularly regarding account issues, online banking, and customer service. If you have an ANZ complaint, you can reach out by calling their helpline, completing their online form, or visiting a branch.
The Australia and New Zealand Banking Group Limited, or ANZ, is Australia's third-largest bank. Serving over 8.5 million retail and business customers, ANZ operates in nearly 30 markets worldwide. Despite being one of Australia’s "big four" banks, ANZ has seen a rise in complaints, particularly regarding account issues, online banking, and customer service. If you have an ANZ complaint, you can reach out by calling their helpline, completing their online form, or visiting a branch.
To begin the complaints process, contact ANZ’s Customer Resolution Team by phone or in writing, use their online complaint form, or visit your nearest branch. Provide all relevant details, such as names, dates, phone numbers, and email addresses, to help streamline the process.
Acknowledgement and resolution
ANZ aims to acknowledge your complaint within 1 business day. They will review the details and work to resolve your issue within 30 days.
OR Lodge your complaint with Handle My Complaint
Skip the hassle of managing the process yourself—let Handle My Complaint assist with your ANZ complaint. Our easy, user-friendly service ensures minimal effort on your part while we work to achieve a fair resolution for you.
To begin the complaints process, contact ANZ’s Customer Resolution Team by phone or in writing, use their online complaint form, or visit your nearest branch. Provide all relevant details, such as names, dates, phone numbers, and email addresses, to help streamline the process.
Acknowledgement and resolution
ANZ aims to acknowledge your complaint within 1 business day. They will review the details and work to resolve your issue within 30 days.
OR Lodge your complaint with Handle My Complaint
Skip the hassle of managing the process yourself—let Handle My Complaint assist with your ANZ complaint. Our easy, user-friendly service ensures minimal effort on your part while we work to achieve a fair resolution for you.
