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Bendigo Bank Complaints

Let us resolve your Bendigo Bank complaint

It only takes 2 minutes to get our experts started on your complaint

Bendigo Bank Complaints

Let us resolve your Bendigo Bank complaint

It only takes 2 minutes to get our experts started on your complaint

About Bendigo Bank

Bendigo Bank serves around 2.5 million customers across South Australia and Victoria. Some customers have raised complaints about issues such as online banking difficulties, challenges in cancelling debit and credit card payment arrangements, lengthy processes for replacing lost or stolen cards, and customer service challenges. Customers can submit complaints to Bendigo Bank through various channels, including via phone, an online form, or by post.

The best way to resolve Bendigo Bank complaints

Products & Services

    • Personal banking services
    • Business banking services
    • Online banking services
    • Mobile banking services
    • Credit cards
    • Home loans
    • Insurance products
    • Investment products
    • Foreign exchange services

About Bendigo Bank

Bendigo Bank serves around 2.5 million customers across South Australia and Victoria. Some customers have raised complaints about issues such as online banking difficulties, challenges in cancelling debit and credit card payment arrangements, lengthy processes for replacing lost or stolen cards, and customer service challenges. Customers can submit complaints to Bendigo Bank through various channels, including via phone, an online form, or by post.

Products & Services

    • Personal banking services
    • Business banking services
    • Online banking services
    • Mobile banking services
    • Credit cards
    • Home loans
    • Insurance products
    • Investment products
    • Foreign exchange services

Common Bendigo Bank complaints

Online banking issues

Online banking issues

Difficulties canceling payment arrangements

Difficulties cancelling payment arrangements

Delays replacing lost or stolen cards

Delays replacing lost or stolen cards

Customer service issues

Customer service issues

Common Bendigo Bank complaints

Online banking issues

Online banking issues

Difficulties canceling payment arrangements

Difficulties cancelling payment arrangements

Delays replacing lost or stolen cards

Delays replacing lost or stolen cards

Customer service issues

Customer service issues

Bendigo Bank contact details

Mail pink

Bendigo Bank mailing address

Customer Feedback Team,
Bendigo Bank, Reply Paid,
PO Box 480, Bendigo, VIC 3551

Phone pink

Bendigo Bank phone number

Call 1300 361 911 from Australia
Call +61 3 5485 7911 from overseas
(Monday to Friday, 8:30am and 5:00pm AEST)

socmed pink

Bendigo Bank social media

Contact Bendigo Bank through their
Facebook page, Instagram page, or X profile.

Form pink

Bendigo Bank complaint form

Lodge your complaint via their complaint form.

Policy pink

Bendigo Bank complaint policy

Read Bendigo Bank's complaint policy here.

complaint process pink (1)

Bendigo Bank complaint process

Read Bendigo Bank's complaint process here.

Bendigo Bank contact details

Mail pink

Bendigo Bank mailing address

Customer Feedback Team, Bendigo Bank, Reply Paid, PO Box 480, Bendigo, VIC 3551

Phone pink

Bendigo Bank phone number

Call 1300 361 911 from Australia
Call +61 3 5485 7911 from overseas
(Monday to Friday, 8:30am and 5:00pm AEST)

socmed pink

Bendigo Bank social media

Contact Bendigo Bank through their Facebook page, Instagram page, or X profile.

Form pink

Bendigo Bank complaint form

Lodge your complaint via their complaint form.

Policy pink

Bendigo Bank complaint policy

Read Bendigo Bank's complaint policy here.

complaint process pink (1)

Bendigo Bank complaint process

Read Bendigo Bank's complaint process here.

How to complain to Bendigo Bank

Raise your issue with Bendigo Bank

If you have a complaint with Bendigo Bank, you can report it by phone, online form, post, or in person at your nearest branch. Include any relevant details and supporting evidence, along with the resolution you're seeking to speed up the process.

Complaint resolution timeline

According to Bendigo Bank's complaint process, they aim to resolve complaints within 5 business days. If more time is needed, you'll receive a reference number and the contact details of the person handling your complaint.

OR Let Handle My Complaint help you

Dealing with Bendigo Bank doesn’t have to be exhausting—Handle My Complaint is here to make it easy. In just a few minutes, you can submit your complaint, and we’ll handle the hard work to help you get the fair outcome you deserve.

How to complain to Bendigo Bank

Raise your issue with Bendigo Bank

If you have a complaint with Bendigo Bank, you can report it by phone, online form, post, or in person at your nearest branch. Include any relevant details and supporting evidence, along with the resolution you're seeking to speed up the process.

Complaint resolution timeline

According to Bendigo Bank's complaint process, they aim to resolve complaints within 5 business days. If more time is needed, you'll receive a reference number and the contact details of the person handling your complaint.

OR Let Handle My Complaint help you

Dealing with Bendigo Bank doesn’t have to be exhausting—Handle My Complaint is here to make it easy. In just a few minutes, you can submit your complaint, and we’ll handle the hard work to help you get the fair outcome you deserve.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed