Macquarie Bank Complaints
Let us resolve your Macquarie Bank complaint
It only takes 2 minutes to get our experts started on your complaint
Macquarie Bank Complaints
Let us resolve your Macquarie Bank complaint
It only takes 2 minutes to get our experts started on your complaint
About Macquarie Bank
Macquarie Bank is the largest investment bank in Australia. Headquartered in Sydney, the bank offers a wide range of services, including personal banking, business banking, and investment management. While it has a strong global presence, the bank still receives complaints, especially around home loans and banking services. If you have an issue with Macquarie Bank, you can submit a complaint online, by phone, or in writing.
Products & Services
-
- Personal banking services
- Business banking services
- Mobile banking services
- Credit cards
- Home loans
- Insurance products
- Superannuation
- Investment products
About Macquarie Bank
Macquarie Bank is the largest investment bank in Australia. Headquartered in Sydney, the bank offers a wide range of services, including personal banking, business banking, and investment management. While it has a strong global presence, the bank still receives complaints, especially around home loans and banking services. If you have an issue with Macquarie Bank, you can submit a complaint online, by phone, or in writing.
Products & Services
-
- Personal banking services
- Business banking services
- Mobile banking services
- Credit cards
- Home loans
- Insurance products
- Superannuation
- Investment products
Common Macquarie Bank complaints
Online banking issues
Transaction disputes
Delay in mortgage applications
Customer service issues
Common Macquarie Bank complaints
Online banking issues
Transaction disputes
Delay in mortgage applications
Customer service issues
Macquarie Bank contact details
Macquarie Bank mailing address
The Complaints Officer, Macquarie Bank Limited,
GPO Box 4294, Sydney, NSW 1164
Macquarie Bank phone number
Visit Macquarie Bank's contact page to find the specific contact details for each of their business areas.
Macquarie Bank social media
Contact Macquarie Bank through their
Facebook page, Instagram page, or Twitter profile.
Macquarie Bank complaint process
Read Macquarie Bank's complaint process here.
Macquarie Bank contact details
Macquarie Bank mailing address
The Complaints Officer, Macquarie Bank Limited, GPO Box 4294, Sydney, NSW 1164
Macquarie Bank phone number
Visit Macquarie Bank's contact page to find the specific contact details for each of their business areas.
Macquarie Bank social media
Contact Macquarie Bank through their Facebook page, Instagram page, or Twitter profile.
Macquarie Bank complaint form
Lodge a complaint through their complaint form.
How to complain to Macquarie Bank
Report your complaint
If you have an issue with Macquarie Bank, start by reviewing their complaint process. You can submit your complaint by contacting their helpline via phone or using their online form. To assist with their investigation, provide a clear description of the issue along with any supporting evidence.
Escalate your Macquarie Bank complaint
As outlined in their complaint policy, if your complaint remains unresolved, you can escalate it to their Complaints Manager. Macquarie Bank will acknowledge your complaint within 24 hours, conduct a thorough investigation, and provide you with a final response.
OR Entrust your complaint to Handle My Complaint
Navigating the complaint process can be frustrating—Handle My Complaint simplifies it for you. Submit your complaint with us, and we’ll help to present it clearly and effectively to help move things forward and improve your chances of a better outcome.
How to complain to Macquarie Bank
Report your complaint
If you have an issue with Macquarie Bank, start by reviewing their complaint process. You can submit your complaint by contacting their helpline via phone or using their online form. To assist with their investigation, provide a clear description of the issue along with any supporting evidence.
Escalate your Macquarie Bank complaint
As outlined in their complaint policy, if your complaint remains unresolved, you can escalate it to their Complaints Manager. Macquarie Bank will acknowledge your complaint within 24 hours, conduct a thorough investigation, and provide you with a final response.
OR Entrust your complaint to Handle My Complaint
Navigating the complaint process can be frustrating—Handle My Complaint simplifies it for you. Submit your complaint with us, and we’ll help to present it clearly and effectively to help move things forward and improve your chances of a better outcome.
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed