AAMI offers a wide variety of insurance products such as car, home, travel, pet, CTP and business insurance. Despite their strong presence across Australia, AAMI faces a number of complaints, many of which relate to customer service and policy issues. To address these concerns, AAMI have a customer service hotline; they also have a dedicated complaints form on their website.
AAMI offers a wide variety of insurance products such as car, home, travel, pet, CTP and business insurance. Despite their strong presence across Australia, AAMI faces a number of complaints, many of which relate to customer service and policy issues. To address these concerns, AAMI have a customer service hotline; they also have a dedicated complaints form on their website.
You can choose to contact the AAMI team via phone, or their complaint form. We suggest you promptly provide all relevant details and evidence about your issue.
Request an internal review
According to AAMI's complaint process, you will receive an acknowledgment within 1 business day and your complaint should be resolved within 5 business days. If you're not satisfied with AAMI’s initial response, contact their customer relations team to start their internal dispute process.
OR Lodge a complaint with Handle My Complaint
Save time and avoid hassle by letting us assist with your AAMI complaint. Our experts are dedicated to helping you achieve a fair outcome.
You can choose to contact the AAMI team via phone, or their complaint form. We suggest you promptly provide all relevant details and evidence about your issue.
Request an internal review
According to AAMI's complaint process, you will receive an acknowledgment within 1 business day and your complaint should be resolved within 5 business days. If you're not satisfied with AAMI’s initial response, contact their customer relations team to start their internal dispute process.
OR Lodge a complaint with Handle My Complaint
Save time and avoid hassle by letting us assist with your AAMI complaint. Our experts are dedicated to helping you achieve a fair outcome.
