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AAMI Complaints

Need help filing a complaint with AAMI?

About AAMI

AAMI is a leading Australian insurance provider offering car, home, and business insurance. They also have other insurance products like compulsory car insurance and travel insurance. They are part of the Suncorp Group. However, they still face a significant number of complaints, with many AAMI complaints often related to customer service and policy issues.

Products & Services

    • Car insurance
    • Home and property insurance
    • Business insurance
    • Travel insurance
    • Income protection insurance
    • Health insurance
    • Pet insurance

Common AAMI complaints

The complaints below are the most common for AAMI customers.

Do they ring a bell?

EXCESSIVE INCREASE ICON

EXCESSIVE INCREASE

DELAY IN PROCESSING MY CLAIM ICON

DELAY IN PROCESSING MY CLAIM

Poor quality repairs (1)

POOR QUALITY REPAIRS

Customer service

CUSTOMER SERVICE

AAMI contact details

Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to AAMI directly for you!

Mail v2

Mailing Address

AAMI Customer Relations, PO Box 14180,
Melbourne City Mail Centre VIC 8001

Phone v2

Phone number

Call 1300 240 437 from Australia
Monday to Friday, 8:00am - 7:00pm AEDT
Saturday to Sunday 8:00am - 7:00pm AEDT

We can take care of submitting your complaint directly to AAMI, making the process hassle-free for you.