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How to file a complaint with AGL

About AGL Energy

AGL Energy is Australia’s oldest energy company and services around 3.7 million accounts. AGL retails electricity and gas to customers in New South Wales, Queensland, Victoria, South Australia, and Western Australia.

Products and services

    • Electricity plans
    • Gas plans
    • Renewable energy plans
    • Solar energy plans

Common complaints

    • Meter reading issues
    • Billing issues
    • Poor technical support

How to file a complaint with AGL Energy

How to file a complaint via Phone

AGL Energy contact numbers

    • Call 131 245 or 1800 775 329 from Australia (Monday - Friday, 8:00am to 6:00pm AET)
How to file a complaint in social media

AGL Energy social media

Company complaint form

AGL Energy complaint form

How to file a complaint via email

AGL Energy mailing address

    • Write to their complaints team at: AGL Energy, 200 George St, Sydney, NSW 2000

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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