AIA Australia is a leading life insurer offering a range of products aimed at supporting customers' health and financial wellbeing. While AIA Australia aims to be customer-focused, some customers have shared concerns about their services and claims process. To resolve issues, AIA Australia has a customer hotline and a complaint form.
AIA Australia is a leading life insurer offering a range of products aimed at supporting customers' health and financial wellbeing. While AIA Australia aims to be customer-focused, some customers have shared concerns about their services and claims process. To resolve issues, AIA Australia has a customer hotline and a complaint form.
You should expect a respond to your complaint - whether by phone, post or email - usually within 24 hours after receipt of your complaint. If AIA Australia cannot resolve your complaint within 5 business days, they will send you a written update about your case.
OR Use Handle My Complaint to lodge your complaint
Let us assist you in presenting the strongest case to dispute your insurance claim outcome with AIA Australia. Our fast and easy service helps you secure a fair resolution.
You should expect a respond to your complaint - whether by phone, post or email - usually within 24 hours after receipt of your complaint. If AIA Australia cannot resolve your complaint within 5 business days, they will send you a written update about your case.
OR Use Handle My Complaint to lodge your complaint
Let us assist you in presenting the strongest case to dispute your insurance claim outcome with AIA Australia. Our fast and easy service helps you secure a fair resolution.
