AIA Australia is a leading life insurer, offering a comprehensive range of products to protect the financial health and welfare of its 3.5 million customers. Despite its reputation for enhancing lives, there are still a number of AIA Australia complaints from customers about their services and products.
The complaints below are the most common for AIA customers.
Do they ring a bell?
EXCESSIVE FEE/CHARGE
DELAY IN PROCESSING MY CLAIM
MY POLICY WAS CANCELLED
CUSTOMER SERVICE
AIA contact details
Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to AIA directly for you!
Mailing Address
AIA Australia, PO Box 6111,
Melbourne City Mail Centre VIC 3004
Phone number
Call 1800 333 004 from Australia
Monday to Friday, 8:00am - 6:00pm AEST
We can take care of submitting your complaint directly to AIA,
making the process hassle-free for you.
