Allianz Group is a global insurance company operating in over 70 countries. In Australia, Allianz offers numerous insurance products, including home, property, landlord, life, health, boat and caravan insurance. Despite their global reputation, the company receives numerous complaints from customers, particularly about their fees. Allianz provides a dedicated phone line for those with a complaint to contact them and a GPO Box for customers who prefer to send letters.
Allianz Group is a global insurance company operating in over 70 countries. In Australia, Allianz offers numerous insurance products, including home, property, landlord, life, health, boat and caravan insurance. Despite their global reputation, the company receives numerous complaints from customers, particularly about their fees. Allianz provides a dedicated phone line for those with a complaint to contact them and a GPO Box for customers who prefer to send letters.
You can start your complaint by reaching out to Allianz through their phone line, online complaint form or GPO Box if you prefer a more traditional method. To speed up the process, provide all relevant details and supporting evidence when submitting your complaint to help them investigate the issue thoroughly.
Review and resolution
Allianz's complaint procedure ensures that your issue is acknowledged within 24 hours and that you receive progress updates every 10 business days. If they are unable to resolve the issue within 30 business days, they will send you a written report explaining the reason for the delay.
OR Complain with Handle My Complaint
Allow us to help manage your complaint with Allianz. Our service offers a simple, hassle-free process designed to get you the fair resolution you deserve.
You can start your complaint by reaching out to Allianz through their phone line, online complaint form or GPO Box if you prefer a more traditional method. To speed up the process, provide all relevant details and supporting evidence when submitting your complaint to help them investigate the issue thoroughly.
Review and resolution
Allianz's complaint procedure ensures that your issue is acknowledged within 24 hours and that you receive progress updates every 10 business days. If they are unable to resolve the issue within 30 business days, they will send you a written report explaining the reason for the delay.
OR Complain with Handle My Complaint
Allow us to help manage your complaint with Allianz. Our service offers a simple, hassle-free process designed to get you the fair resolution you deserve.
