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Allianz Complaints

Need help filing a complaint with Allianz?

About Allianz

Allianz Group is a global insurance and asset management company, headquartered in Munich, Germany, with operations in over 70 countries. In Australia, Allianz provides a wide range of insurance products, including home, property, landlord, life, health, and casualty insurance. Despite their global reputation, the company have faced significant Allianz complaints from customers regarding their products.

Products & Services

    • Car insurance
    • CTP insurance
    • Home insurance
    • Landlord insurance
    • Travel insurance
    • Life insurance
    • Boat insurance
    • Caravan insurance

Common Allianz complaints

The complaints below are the most common for Allianz customers.

Do they ring a bell?

Not informed of Fee/Charge icon

WASN'T INFORMED OF FEE/CHARGE

My claim was denied icon

MY CLAIM WAS DENIED

Part/repair not covered by policy icon

PART / REPAIR NOT COVERED BY POLICY

Customer service

CUSTOMER SERVICE

Allianz contact details

Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to Allianz directly for you!

Mail v2

Mailing Address

Allianz Australia Insurance Limited,
GPO Box 4049, Sydney, NSW 2001

Phone v2

Phone number

Call 13 1000 from Australia
Monday to Friday, 8:00am - 9:00pm AEDT
Saturday to Sunday, 8:00am - 5:00pm AEDT

We can take care of submitting your complaint directly to Allianz, making the process hassle-free for you.