Amaysim Complaints
Let us resolve your Amaysim complaint
It only takes 2 minutes to get our experts started on your complaint
Amaysim Complaints
Let us resolve your Amaysim complaint
It only takes 2 minutes to get our experts started on your complaint
About Amaysim
Amaysim Australia Ltd. is an Australian provider of mobile phone and home internet plans, operating under the Optus mobile network. They offer a range of SIM-only, mobile, and home internet plans, aiming to deliver great value to Aussies. However, some customers have reported issues such as sudden service deactivations, slow internet speeds, and poor customer support. To address these concerns, customers can report their Amaysim complaints via post, phone, or online form.
Products & Services
-
- SIM only plans
- Data only plans
- Mobile plans
- Home internet plans
About Amaysim
Amaysim Australia Ltd. is an Australian provider of mobile phone and home internet plans, operating under the Optus mobile network. They offer a range of SIM-only, mobile, and home internet plans, aiming to deliver great value to Aussies. However, some customers have reported issues such as sudden service deactivations, slow internet speeds, and poor customer support. To address these concerns, customers can report their Amaysim complaints via post, phone, or online form.
Products & Services
-
- SIM only plans
- Data only plans
- Mobile plans
- Home internet plans
Common Amaysim complaints
Sudden plan deactivations
Service activation difficulties
Slow internet speeds
Customer service issues
Common Amaysim complaints
Sudden plan deactivations
Service activation difficulties
Slow internet speeds
Customer service issues
Amaysim contact details
Amaysim mailing address
Amaysim Complaints,
PO Box R567,
Royal Exchange, NSW 1225
Amaysim phone number
Call 567 from your Amaysim number or 1300 808 300 from another phone in Australia (Monday - Friday, 9:00am to 6:00pm / Saturday - Sunday 10:00am to 5:30pm / Public Holidays 10:00am to 6:00pm (Sydney time))
Amaysim complaint process
Read Amaysim’s complaint process here.
Amaysim contact details
Amaysim mailing address
Amaysim Complaints,
PO Box R567,
Royal Exchange, NSW 1225
Amaysim phone number
Call 567 from your Amaysim number or 1300 808 300 from another phone in Australia (Monday - Friday, 9:00am to 6:00pm / Saturday - Sunday 10:00am to 5:30pm / Public Holidays 10:00am to 6:00pm (Sydney time))
Amaysim social media
Contact Amaysim through their Facebook page, Instagram page, or X profile.
Amaysim complaint form
Lodge your complaint via their online form.
Amaysim mailing address
Amaysim Complaints,
PO Box R567,
Royal Exchange, NSW 1225
Amaysim phone number
Call 567 from your Amaysim number or 1300 808 300 from another phone in Australia (Monday - Friday, 9:00am to 6:00pm / Saturday - Sunday 10:00am to 5:30pm / Public Holidays 10:00am to 6:00pm (Sydney time))
Amaysim social media
Contact Amaysim through their Facebook page, Instagram page, or X profile.
Amaysim complaint form
Lodge your complaint via their online form.
How to complain to Amaysim
Contact Amaysim
To lodge a complaint with Amaysim, you can reach them by phone, post, or online form. A dedicated Customer Resolution Expert will be assigned to your case and will contact you within two working days.
Investigation and feedback
Amaysim aims to resolve complaints within 10 working days, or within two days for urgent issues. They will keep you informed of any delays and provide an estimated timeframe.
OR Let Handle My Complaint help resolve your issue
To avoid the hassle of repeating your complaint, lodge your Amaysim complaint with Handle My Complaint. Tell us about the issue, and we'll direct your complaint to the appropriate people. Best of all, we'll handle the follow-up until you receive a response.
How to complain to Amaysim
Contact Amaysim
To lodge a complaint with Amaysim, you can reach them by phone, post, or online form. A dedicated Customer Resolution Expert will be assigned to your case and will contact you within two working days.
Investigation and feedback
Amaysim aims to resolve complaints within 10 working days, or within two days for urgent issues. They will keep you informed of any delays and provide an estimated timeframe.
OR Let Handle My Complaint help resolve your issue
To avoid the hassle of repeating your complaint, lodge your Amaysim complaint with Handle My Complaint. Tell us about the issue, and we'll direct your complaint to the appropriate people. Best of all, we'll handle the follow-up until you receive a response.
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed