AMP provides a wide range of personal and business banking services, including savings accounts, everyday banking, home loans, superannuation, retirement planning, and financial advice. Headquartered in Sydney, AMP serves over one million customers across Australia and New Zealand. Frequently reported issues include unexpected fees, transfer errors, account freezes, and customer service issues. If you need assistance or wish to lodge a complaint, you can contact AMP via their hotline, online support form or post.
AMP provides a wide range of personal and business banking services, including savings accounts, everyday banking, home loans, superannuation, retirement planning, and financial advice. Headquartered in Sydney, AMP serves over one million customers across Australia and New Zealand. Frequently reported issues include unexpected fees, transfer errors, account freezes, and customer service issues. If you need assistance or wish to lodge a complaint, you can contact AMP via their hotline, online support form or post.
If you’re experiencing an issue with an AMP product or service, you can start the complaints process by contacting their team by phone, their online form, or post. Be sure to include a clear and detailed description of your complaint, copies of any supporting documents, and your desired outcome.
Wait for AMP's Response
Once AMP acknowledges your complaint, they will aim to resolve it within the timeframes outlined in their complaint policy, such as 21 days for credit-related complaints, 45 days for superannuation trustee complaints, 90 days for superannuation death benefit distribution complaints, and 30 days for all other complaints. Their response will outline the investigation, steps to resolve the issue, and their final decision. Keep all correspondence in case you need to escalate your complaint.
OR Let Handle My Complaint help you
Don’t want to deal with the hassle on your own? Handle My Complaint is here to make it easier. Simply lodge your AMP complaint with us, and our team will review your case, present it effectively, and work to secure the best possible outcome for you.
If you’re experiencing an issue with an AMP product or service, you can start the complaints process by contacting their team by phone, their online form, or post. Be sure to include a clear and detailed description of your complaint, copies of any supporting documents, and your desired outcome.
Wait for AMP's Response
Once AMP acknowledges your complaint, they will aim to resolve it within the timeframes outlined in their complaint policy, such as 21 days for credit-related complaints, 45 days for superannuation trustee complaints, 90 days for superannuation death benefit distribution complaints, and 30 days for all other complaints. Their response will outline the investigation, steps to resolve the issue, and their final decision. Keep all correspondence in case you need to escalate your complaint.
OR Let Handle My Complaint help you
Don’t want to deal with the hassle on your own? Handle My Complaint is here to make it easier. Simply lodge your AMP complaint with us, and our team will review your case, present it effectively, and work to secure the best possible outcome for you.
