ANZ Insurance, a division of the Australia and New Zealand Banking Group (ANZ), caters to the diverse needs of Australians through their insurance products. These products include home, car, life and income protection insurance. As one of Australia's largest financial providers, ANZ Insurance continues to receive customer complaints including for excessive fees. If you have a complaint, they offer several resolution options, including in-person consultations, a complaint form, or their hotline.
ANZ Insurance, a division of the Australia and New Zealand Banking Group (ANZ), caters to the diverse needs of Australians through their insurance products. These products include home, car, life and income protection insurance. As one of Australia's largest financial providers, ANZ Insurance continues to receive customer complaints including for excessive fees. If you have a complaint, they offer several resolution options, including in-person consultations, a complaint form, or their hotline.
You can submit a complaint to ANZ Insurance by calling their customer service team, using their online complaint form or by visiting your nearest ANZ branch. Be sure to explain your issue and supply the necessary supporting details and evidence.
Resolving and explaining
Under ANZ's complaint procedure, they aim to address your complaint within 5 business days. If additional time is required, they will notify you in writing, assign a dedicated representative, and strive to resolve the issue within 30 days.
OR Lodge your complaint with Handle My Complaint
Let us take care of submitting your complaint to ANZ. We will carefully review your case before forwarding it to ANZ Insurance, helping you achieve a fair outcome.
You can submit a complaint to ANZ Insurance by calling their customer service team, using their online complaint form or by visiting your nearest ANZ branch. Be sure to explain your issue and supply the necessary supporting details and evidence.
Resolving and explaining
Under ANZ's complaint procedure, they aim to address your complaint within 5 business days. If additional time is required, they will notify you in writing, assign a dedicated representative, and strive to resolve the issue within 30 days.
OR Lodge your complaint with Handle My Complaint
Let us take care of submitting your complaint to ANZ. We will carefully review your case before forwarding it to ANZ Insurance, helping you achieve a fair outcome.
