ANZ Insurance, a division of the Australia and New Zealand Banking Group (ANZ), offers a broad range of insurance products tailored to meet the needs of Australians. Their offerings include home, car, life, and income protection insurance. As one of Australia's largest financial institutions, ANZ has built a strong reputation for its financial services. However, despite their established presence, ANZ has received notable complaints from customers regarding their insurance products and services.
The complaints below are the most common for ANZ customers.
Do they ring a bell?
EXCESSIVE FEE/CHARGE
MY CLAIM WAS DENIED
MY POLICY WAS CANCELLED
CUSTOMER SERVICE
ANZ Insurance contact details
Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to ANZ directly for you!
Mailing Address
Australian Financial Complaints Authority
GPO Box 3 Melbourne, VIC 3001
Phone number
Call 1800 805 154 from Australia
Call +61 3 9683 9999 from Overseas
We can take care of submitting your complaint directly to ANZ,
making the process hassle-free for you.
