Audi is renowned for its luxury and high-performance vehicles. In Australia, Audi dealerships manage the import and distribution of Audi cars, as well as related parts and accessories. They offer a variety of services, including sales, financing, leasing, trade-ins, maintenance, and repairs. While the brand is recognised for its innovation and style, some customers have raised concerns about customer service and software reliability. Audi's customer service team addresses complaints and can be contacted through a call centre.
Audi is renowned for its luxury and high-performance vehicles. In Australia, Audi dealerships manage the import and distribution of Audi cars, as well as related parts and accessories. They offer a variety of services, including sales, financing, leasing, trade-ins, maintenance, and repairs. While the brand is recognised for its innovation and style, some customers have raised concerns about customer service and software reliability. Audi's customer service team addresses complaints and can be contacted through a call centre.
Audi's complaint handling process allows customers to reach out via phone or their online form. To expedite the investigation and response, be sure to include all relevant details and supporting evidence about your issue.
Response and investigation
Audi will acknowledge your complaint within 48 hours or by the next business day. They will determine whether the issue is due to a manufacturing defect, workmanship problem, or normal wear and tear. Once the investigation is complete, Audi will contact you with the outcome of your complaint.
OR Lodge your complaint with Handle My Complaint
Let us handle your Audi complaint. Our experts will review your case and help you present a strong argument to ensure you receive a fair resolution.
Audi's complaint handling process allows customers to reach out via phone or their online form. To expedite the investigation and response, be sure to include all relevant details and supporting evidence about your issue.
Response and investigation
Audi will acknowledge your complaint within 48 hours or by the next business day. They will determine whether the issue is due to a manufacturing defect, workmanship problem, or normal wear and tear. Once the investigation is complete, Audi will contact you with the outcome of your complaint.
OR Lodge your complaint with Handle My Complaint
Let us handle your Audi complaint. Our experts will review your case and help you present a strong argument to ensure you receive a fair resolution.
