About Australia Post
Australia Post is the government-owned business enterprise that provides postal services in Australia.
Products and services
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- Postal services
- Courier services
- International money transfers
- Domestic money transfers
- Cash exchanges
- Gift cards
Common complaints
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- Damaged items
- Missing items
- Late deliveries
- Delivered items to wrong address
- Poor customer service
How to file a complaint with Australia Post
Australia Post contact numbers
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- Call 13 76 78 from Australia or +61 3 8847 9045 from overseas
Australia Post social media
Australia Post complaint form
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- Lodge your complaint via the target="_blank" rel="noopener">Late or missing item.
- Lodge your complaint via the target="_blank" rel="noopener">Delivery issue.
- Lodge your complaint via the target="_blank" rel="noopener">Mail redirection or hold.
- Lodge your complaint via the Other products and services.
Australia Post mailing address
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- Write to their complaints team at: Australia Post, Customer Sales and Service, GPO Box 9911, Melbourne, VIC 3001
Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly.
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