Australian Seniors specialises in insurance for those aged 40 and over, focusing on providing life and funeral insurance. They also offer home, car, travel and pet insurance tailored to the needs of older Australians by providing comprehensive coverage and personalised service. However, despite their specialised offering, Australian Seniors receives complaints related to delays, policy changes, and customer service. If you have a complaint with Australian Seniors, you can contact them via their customer service phone number or mailing address.
Australian Seniors specialises in insurance for those aged 40 and over, focusing on providing life and funeral insurance. They also offer home, car, travel and pet insurance tailored to the needs of older Australians by providing comprehensive coverage and personalised service. However, despite their specialised offering, Australian Seniors receives complaints related to delays, policy changes, and customer service. If you have a complaint with Australian Seniors, you can contact them via their customer service phone number or mailing address.
The first step in Australian Seniors' complaint process is to discuss your issue over the phone, or in written communication. To help streamline the resolution process, be sure to include all relevant details and supporting evidence when making your complaint.
Internal dispute resolution
If your issue isn’t resolved in the initial contact, you can escalate the complaint to the Australian Seniors' Customer Resolutions team. They will acknowledge your complaint and aim to resolve it within 30 days.
OR Lodge your complaint with Handle My Complaint
For professional assistance, let our specialists refine and submit your complaint to Australian Seniors. We make the process quick and easy, ensuring you get the support you need to achieve a fair outcome.
The first step in Australian Seniors' complaint process is to discuss your issue over the phone, or in written communication. To help streamline the resolution process, be sure to include all relevant details and supporting evidence when making your complaint.
Internal dispute resolution
If your issue isn’t resolved in the initial contact, you can escalate the complaint to the Australian Seniors' Customer Resolutions team. They will acknowledge your complaint and aim to resolve it within 30 days.
OR Lodge your complaint with Handle My Complaint
For professional assistance, let our specialists refine and submit your complaint to Australian Seniors. We make the process quick and easy, ensuring you get the support you need to achieve a fair outcome.
