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Australian Warranty Network (AWN) Complaints

Let us resolve your Australian Warranty Network (AWN) complaint

It only takes 2 minutes to get our experts started on your complaint

australianwarrantynetwork_insurance_logo_300x400

Australian Warranty Network (AWN) Complaints

Let us resolve your Australian Warranty Network (AWN) complaint

It only takes 2 minutes to get our experts started on your complaint

About AWN

Australian Warranty Network (AWN) specialises in extended car warranties designed to protect policy holders from unexpected mechanical repair costs. They offer a variety of coverage options tailored to different budgets and needs. However, despite their comprehensive coverage, AWN continues to receive numerous complaints related to claim denials and customer service. If you need to make a complaint, you can contact AWN directly via their call centre or through their online complaint form.

The best way to resolve Australian Warranty Network (AWN) complaints

Products & Services

    • Mechanical Breakdown insurance
    • Mechanical Breakdown warranty
    • Protection insurance

About AWN

Australian Warranty Network (AWN) specialises in extended car warranties designed to protect policy holders from unexpected mechanical repair costs. They offer a variety of coverage options tailored to different budgets and needs. However, despite their comprehensive coverage, AWN continues to receive numerous complaints related to claim denials and customer service. If you need to make a complaint, you can contact AWN directly via their call centre or through their online complaint form.

Products & Services

    • Mechanical Breakdown insurance
    • Mechanical Breakdown warranty
    • Protection insurance

Common Australian Warranty Network complaints

excessive fee icon

Excessive fees / charges

Rejected financial hardship icon

Rejected financial hardship applications

Part/repair not covered by policy icon

Part / repair not covered by policy

Customer service

Customer service issues

Common Australian Warranty Network complaints

excessive fee icon

Excessive fees / charges

Rejected financial hardship icon

Rejected financial hardship applications

Part/repair not covered by policy icon

Part / repair not covered by policy

Customer service

Customer service issues

Australian Warranty Network contact details

Mail pink

AWN mailing address

Internal Dispute Resolution Committee,
GPO Box 4301, Loganholme, QLD 4129

Phone pink

AWN phone number

Call (07) 3802 5577 from Australia
(Monday to Friday, 8:15am - 5:15pm AEST)

socmed pink

AWN social media

Provide us this information.

Form pink

AWN complaint form

Lodge your complaint via their online form.

Policy pink

AWN complaint policy

Learn more about AWN's complaints policy here.

complaint process pink (1)

AWN complaint process

Read AWN's complaint process here.

Australian Warranty Network contact details

Mail pink

AWN mailing address

Internal Dispute Resolution Committee, GPO Box 4301, Loganholme, QLD 4129

Phone pink

AWN phone number

Call (07) 3802 5577 from Australia
(Monday to Friday, 8:15am - 5:15pm AEST)

socmed pink

AWN social media

Provide us this information.

Form pink

AWN complaint form

Lodge your complaint via their online form.

Policy pink

AWN complaint policy

Learn more about AWN's complaints policy here.

complaint process pink (1)

AWN complaint process

Read AWN's complaint process here.

How to complain to Australian Warranty Network

Contact Australian Warranty Network (AWN)

Register your complaint over the phone or by completing their online complaint form. Ensure you included all relevant documents and details, such as your warranty number and evidence of the issue.

Complaint resolution

As per AWN's complaint process, they aim to notify you of the outcome within 45 calendar days. If they are unable to reach a decision within this time, they will inform you in writing with reasons for the delay.

OR Get expert help with Handle My Complaint

If you believe you deserve a better outcome for your insurance claim, lodge your details with us. We'll review all the necessary details required by Australian Warranty Network (AWN) before formally submitting your complaint. We make the dispute process easy and efficient, and work toward a fair outcome for you.

How to complain to Australian Warranty Network

Contact Australian Warranty Network (AWN)

Register your complaint over the phone or by completing their online complaint form. Ensure you included all relevant documents and details, such as your warranty number and evidence of the issue.

Complaint resolution

As per AWN's complaint process, they aim to notify you of the outcome within 45 calendar days. If they are unable to reach a decision within this time, they will inform you in writing with reasons for the delay.

OR Get expert help with Handle My Complaint

If you believe you deserve a better outcome for your insurance claim, lodge your details with us. We'll review all the necessary details required by Australian Warranty Network (AWN) before formally submitting your complaint. We make the dispute process easy and efficient, and work toward a fair outcome for you.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed