BankSA serves the financial needs of South Australians. Originally known as the Bank of South Australia, the State Bank of South Australia, and the Savings Bank of South Australia, it’s now the largest bank in the region and a subsidiary of Westpac. While BankSA is well-known for its strong community presence and local focus, it still receives complaints about its products and services. To help address these issues, BankSA offers a contact helpline and an online complaint form.
BankSA serves the financial needs of South Australians. Originally known as the Bank of South Australia, the State Bank of South Australia, and the Savings Bank of South Australia, it’s now the largest bank in the region and a subsidiary of Westpac. While BankSA is well-known for its strong community presence and local focus, it still receives complaints about its products and services. To help address these issues, BankSA offers a contact helpline and an online complaint form.
If you've encountered an issue with a BankSA product or service, start the complaint process by calling their helpline, submitting your complaint through their online form, or visiting your nearest branch. Be sure to clearly describe the issue and provide any supporting evidence.
Escalate your BankSA complaint
According to BankSA's complaint policy, if they are unable to resolve your complaint within 5 working days, they will inform you that more time is needed. If your issue isn't resolved at the first point of contact, it will be referred to their Customer Solutions team.
OR Get faster results with Handle My Complaint
Skip the hassle of repeating your BankSA complaint by lodging it with Handle My Complaint. Simply tell us about the issue, and we’ll ensure it gets to the right team. Plus, we’ll handle the follow-up until you get a response.
If you've encountered an issue with a BankSA product or service, start the complaint process by calling their helpline, submitting your complaint through their online form, or visiting your nearest branch. Be sure to clearly describe the issue and provide any supporting evidence.
Escalate your BankSA complaint
According to BankSA's complaint policy, if they are unable to resolve your complaint within 5 working days, they will inform you that more time is needed. If your issue isn't resolved at the first point of contact, it will be referred to their Customer Solutions team.
OR Get faster results with Handle My Complaint
Skip the hassle of repeating your BankSA complaint by lodging it with Handle My Complaint. Simply tell us about the issue, and we’ll ensure it gets to the right team. Plus, we’ll handle the follow-up until you get a response.
