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How to file a complaint with Bank SA

About BankSA

BankSA supports the financial needs of South Australians. It was formerly known as the Bank of South Australia, the State Bank of South Australia, and the Savings Bank of South Australia, and is the largest bank in South Australia. It is a subsidiary of Westpac. 

Products and services

    • Savings and deposit accounts
    • Home loans
    • Credit cards
    • Personal loans
    • Travel money cards
    • International payments
    • Insurance
    • Superannuation

Common complaints

    • Lost / stolen card replacement
    • Card activation
    • Credit card transaction disputes
    • ATM limits
    • Hard to update personal details

How to file a complaint with BankSA

How to file a complaint via Phone

BankSA contact numbers

    • Call 13 13 76 from Australia (7 days a week, 8:00am – 8:00pm)
How to file a complaint in social media

BankSA social media










Company complaint form

BankSA complaint form

How to file a complaint via email

BankSA mailing address

    • Write to their complaints team at: BankSA, Reply Paid 399, Adelaide, SA 5001

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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