Twitter
Facebook
Instagram
Youtube

Fluid Edge Themes

Bankwest Complaints

Let us resolve your Bankwest complaint

It only takes 2 minutes to get our experts started on your complaint

Bankwest Complaints

Let us resolve your Bankwest complaint

It only takes 2 minutes to get our experts started on your complaint

About Bankwest

Bankwest, headquartered in Perth, Western Australia, specialises in personal and business banking, credit cards, and a variety of financial services. The bank is committed to offering a simple, friendly, and secure banking experience. However, some customers have reported challenges such as account verification delays, credit card issues, missing payments, and extended wait times for loan approvals. If you need to lodge a complaint, Bankwest offers support through their phone line, online form, and postal address.

The best way to resolve Bankwest complaints

Products & Services

    • Personal banking services
    • Business banking services
    • Online banking services
    • Mobile banking services
    • Credit cards
    • Home loans
    • Personal loans
    • Foreign exchange services

About Bankwest

Bankwest, headquartered in Perth, Western Australia, specialises in personal and business banking, credit cards, and a variety of financial services. The bank is committed to offering a simple, friendly, and secure banking experience. However, some customers have reported challenges such as account verification delays, credit card issues, missing payments, and extended wait times for loan approvals. If you need to lodge a complaint, Bankwest offers support through their phone line, online form, and postal address.

Products & Services

    • Personal banking services
    • Business banking services
    • Online banking services
    • Mobile banking services
    • Credit cards
    • Home loans
    • Personal loans
    • Foreign exchange services

Common Bankwest complaints

Missing payments

Missing payments

Account verification problems

Account verification problems

Credit card issues

Credit card issues

Long wait for loan or mortgage approval

Long wait for loans approval

Common Bankwest complaints

Missing payments

Missing payments

Account verification problems

Account verification problems

Credit card issues

Credit card issues

Long wait for loan or mortgage approval

Long wait for loans approval

Bankwest contact details

Mail pink

Bankwest mailing address

Bankwest Customer Care,
PO Box E237, Perth, WA 6841

Phone pink

Bankwest phone number

Call 13 17 19 or 1800 650 111 from Australia
Call +61 8 9449 2840 from overseas
(7 days a week, 8:00am - 8:00pm AWST)

socmed pink

Bankwest social media

Contact Bankwest through their
Facebook page, Instagram page, or X profile.

Form pink

Bankwest complaint form

Lodge your complaint via their complaint form.

Policy pink

Bankwest complaint policy

Read Bankwest's complaint policy here.

complaint process pink (1)

Bankwest complaint process

Read Bankwest's complaint process here.

Bankwest contact details

Mail pink

Bankwest mailing address

Bankwest Customer Care, PO Box E237, Perth, WA 6841

Phone pink

Bankwest phone number

Call 13 17 19 or 1800 650 111 from Australia
Call +61 8 9449 2840 from overseas
(7 days a week, 8:00am - 8:00pm AWST)

socmed pink

Bankwest social media

Contact Bankwest through their Facebook page, Instagram page, or X profile.

Form pink

Bankwest complaint form

Lodge your complaint via their complaint form.

Policy pink

Bankwest complaint policy

Read Bankwest's complaint policy here.

complaint process pink (1)

Bankwest complaint process

Read Bankwest's complaint process here.

How to complain to Bankwest

Contact Bankwest directly

If you have a complaint with Bankwest, you can reach them by phone, online form, or post. Provide any information or documents that will assist in resolving your complaint.

Acknowledgement and updates

Bankwest will acknowledge your complaint within 1 business day. According to their complaint process, you'll receive updates at least every 10 business days. If there’s a delay, they’ll explain, give you an expected resolution date, and keep you informed of any progress.

OR Let Handle My Complaint make it easier

Skip the hassle—Handle My Complaint can take the stress out of dealing with Bankwest. Our simple process handles your complaint professionally, while you focus on what matters most. We’ll work hard to secure a fair outcome for you.

How to complain to Bankwest

Contact Bankwest directly

If you have a complaint with Bankwest, you can reach them by phone, online form, or post. Provide any information or documents that will assist in resolving your complaint.

Acknowledgement and updates

Bankwest will acknowledge your complaint within 1 business day. According to their complaint process, you'll receive updates at least every 10 business days. If there’s a delay, they’ll explain, give you an expected resolution date, and keep you informed of any progress.

OR Let Handle My Complaint make it easier

Skip the hassle—Handle My Complaint can take the stress out of dealing with Bankwest. Our simple process handles your complaint professionally, while you focus on what matters most. We’ll work hard to secure a fair outcome for you.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed