BMW Complaints
Let us resolve your BMW complaint
It only takes 2 minutes to get our experts started on your complaint
BMW Complaints
Let us resolve your BMW complaint
It only takes 2 minutes to get our experts started on your complaint
About BMW
BMW is well-known across Australia for its premium cars and motorcycles, including the brands BMW, MINI, Rolls-Royce, and BMW Motorrad. While the company has a strong reputation for performance and motorsport excellence, it has faced a notable number of complaints. These often involve long wait times for servicing or repairs, difficulties with insurance and warranty claims, and poor customer service. If you're a BMW owner with a complaint, you can contact BMW Customer Support by phone to get assistance.
Products & Services
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- Dealerships
- New vehicle sales
- Used vehicle sales
- Vehicle financing
- Car insurance
- Maintenance and repair services
- Car parts and accessories
Popular models
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- X1
- X3
- X5
- 3 series
- i4
About BMW
BMW is well-known across Australia for its premium cars and motorcycles, including the brands BMW, MINI, Rolls-Royce, and BMW Motorrad. While the company has a strong reputation for performance and motorsport excellence, it has faced a notable number of complaints. These often involve long wait times for servicing or repairs, difficulties with insurance and warranty claims, and poor customer service. If you're a BMW owner with a complaint, you can contact BMW Customer Support by phone to get assistance.
Products & Services
-
- Dealerships
- New vehicle sales
- Used vehicle sales
- Vehicle financing
- Car insurance
- Maintenance and repair services
- Car parts and accessories
Common BMW complaints
Long wait for service / repair appointments
Delays in processing car insurance claims
Rejected warranty claims
Customer service issues
Common BMW complaints
Long wait for service / repair appointments
Delays in processing car insurance claims
Rejected warranty claims
Customer service issues
Long wait for service / repair appointments
Delays in processing car insurance claims
Rejected warranty claims
Customer service issues
BMW contact details
BMW phone number
Call 133 269 from Australia
(Monday - Friday, 8:30am to 8:30pm AEST)
BMW complaint process
Read BMW's complaint process here.
BMW contact details
BMW mailing address
BMW phone number
Call 133 269 from Australia
(Monday - Friday, 8:30am to 8:30pm AEST)
BMW social media
Contact BMW through their Facebook page, Instagram page, or X profile.
BMW complaint form
BMW mailing address
BMW phone number
Call 133 269 from Australia
(Monday - Friday, 8:30am to 8:30pm AEST)
BMW social media
Contact BMW through their Facebook page, Instagram page, or X profile.
BMW complaint form
How to complain to BMW
Reach out to BMW
To file a complaint with BMW, contact their customer support team by phone. Be sure to clearly explain your issue and specify the outcome you're seeking.
Include relevant details
Providing your Vehicle Identification Number (VIN) or registration details will help ensure your complaint is handled more efficiently. Include all relevant information and supporting evidence to assist in resolving your concern effectively.
OR Authorise Handle My Complaint to manage your complaint
Let us handle your complaint with BMW Australia. Our hassle-free service will help you present a strong case, helping you receive a fair and timely resolution.
How to complain to BMW
Reach out to BMW
To file a complaint with BMW, contact their customer support team by phone. Be sure to clearly explain your issue and specify the outcome you're seeking.
Include relevant details
Providing your Vehicle Identification Number (VIN) or registration details will help ensure your complaint is handled more efficiently. Include all relevant information and supporting evidence to assist in resolving your concern effectively.
OR Authorise Handle My Complaint to manage your complaint
Let us handle your complaint with BMW Australia. Our hassle-free service will help you present a strong case, helping you receive a fair and timely resolution.
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed