Boost Mobile offers budget-friendly SIM-only plans that provide affordable options for calls, texts, and data, all powered by Telstra’s network. This partnership ensures full coverage for more than 99.4% of the Australian population and over 2.6 million square kilometers. Customers can easily bring their own number or select a new one. While Boost Mobile is well-regarded for its affordability, some users have raised complaints about SIM activation and automatic recharges. To resolve these issues, Boost Mobile offers several contact options, including phone, post, and an online form.
Boost Mobile offers budget-friendly SIM-only plans that provide affordable options for calls, texts, and data, all powered by Telstra’s network. This partnership ensures full coverage for more than 99.4% of the Australian population and over 2.6 million square kilometers. Customers can easily bring their own number or select a new one. While Boost Mobile is well-regarded for its affordability, some users have raised complaints about SIM activation and automatic recharges. To resolve these issues, Boost Mobile offers several contact options, including phone, post, and an online form.
Submit your complaint by contacting the Boost Mobile’s support team via phone, using their Telstra-hosted online complaint form, or posting a letter to their listed address. Clearly explain your issue and include any supporting details or evidence for a faster resolution.
Investigation and updates
Following their complaint process, Boost Mobile aims to address complaints within 10 business days. While your complaint is being investigated, you can contact them to check the progress of your complaint using the unique complaint reference number provided when your complaint was acknowledged.
OR Lodge you complaint with Handle My Complaint
Let us take care of submitting your complaint to Boost Mobile. We’ll carefully review your case before submission, follow up on your behalf, and support you until you receive a response.
Submit your complaint by contacting the Boost Mobile’s support team via phone, using their Telstra-hosted online complaint form, or posting a letter to their listed address. Clearly explain your issue and include any supporting details or evidence for a faster resolution.
Investigation and updates
Following their complaint process, Boost Mobile aims to address complaints within 10 business days. While your complaint is being investigated, you can contact them to check the progress of your complaint using the unique complaint reference number provided when your complaint was acknowledged.
OR Lodge you complaint with Handle My Complaint
Let us take care of submitting your complaint to Boost Mobile. We’ll carefully review your case before submission, follow up on your behalf, and support you until you receive a response.
