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Budget Direct Complaints

Need help filing a complaint with Budget Direct?

About Budget Direct

Budget Direct is an Australian insurance company known for providing affordable and straightforward insurance solutions. With a focus on offering value to customers, Budget Direct offers a range of insurance products, including car, home, travel, and pet insurance. Their commitment to simplicity and competitive pricing has made them a popular choice for Australians seeking reliable insurance coverage. However, despite their efforts to deliver great value, Budget Direct complaints still arise in significant numbers, highlighting the importance of continuously improving their services to meet customer expectations.

Products & Services

    • Comprehensive car insurance
    • Third Party car insurance
    • NSW CTP Green Slip insurance
    • Home and Contents insurance
    • Travel insurance
    • Motorcycle insurance
    • Life insurance
    • Pet insurance
    • Roadside Assistance

Common Budget Direct complaints

The complaints below are the most common for Budget Direct customers.

Do they ring a bell?

excessive fee icon

EXCESSIVE FEE/CHARGE

My claim was denied icon

MY CLAIM WAS DENIED

DELAY IN PROCESSING MY CLAIM ICON

DELAY IN PROCESSING MY CLAIM

Customer service

CUSTOMER SERVICE

Budget Direct contact details

Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to Budget Direct directly for you!

Mail v2

Mailing Address

Level 13 Toowong Tower
9 Sherwood Road, Toowong, QLD 4066

Phone v2

Phone number

Call 1800 069 336 from Australia

We can take care of submitting your complaint directly to Budget Direct, making the process hassle-free for you.