Budget Direct promotes itself as offering affordable, hassle-free insurance across various policies including car, motorcycle, home, travel and pet insurance. However, their focus on low-cost policies often results in a higher number of customer service complaints compared to other insurers. To submit a complaint, you have the option of calling their hotline or submitting via their online complaint form.
Budget Direct promotes itself as offering affordable, hassle-free insurance across various policies including car, motorcycle, home, travel and pet insurance. However, their focus on low-cost policies often results in a higher number of customer service complaints compared to other insurers. To submit a complaint, you have the option of calling their hotline or submitting via their online complaint form.
Start the Budget Direct complaint process by contacting their customer service team either by phone or through their online complaint form. Ensure you supply all necessary information and supporting evidence to back up your complaint.
Response and resolution
Budget Direct will assign you a unique reference number and acknowledge your complaint within 24 hours of receiving it. If your issue isn't resolved within 5 days, you can request to have escalated to their Customer Disputes Resolution team.
OR Get expert help with Handle My Complaint
Your best chance of success in disputing a claim outcome is to present a well-prepared case. Let us handle your complaint with Budget Direct. We streamline the process so you can focus on what truly matters.
Start the Budget Direct complaint process by contacting their customer service team either by phone or through their online complaint form. Ensure you supply all necessary information and supporting evidence to back up your complaint.
Response and resolution
Budget Direct will assign you a unique reference number and acknowledge your complaint within 24 hours of receiving it. If your issue isn't resolved within 5 days, you can request to have escalated to their Customer Disputes Resolution team.
OR Get expert help with Handle My Complaint
Your best chance of success in disputing a claim outcome is to present a well-prepared case. Let us handle your complaint with Budget Direct. We streamline the process so you can focus on what truly matters.
