CBA Insurance is the insurance arm of the Commonwealth Bank of Australia, offering a range of insurance products including home, car, travel, life, and income protection insurance. They partner with insurers like Hollard to sell house and travel insurance under the CBA brand, and collaborate with health insurers to connect you with health coverage options. Despite their extensive offerings, they still receive a significant number of CBA Insurance complaints from customers concerning their products.
The complaints below are the most common for CBA customers.
Do they ring a bell?
HARDSHIP APPLICATION REJECTED
DELAY IN PROCESSING MY CLAIM
MY POLICY WAS CANCELLED
CUSTOMER SERVICE
CBA Insurance contact details
Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to CBA directly for you!
Mailing Address
CBA Investor Relations
Commonwealth Bank Place South
Level 1, 11 Harbour Street
Sydney, New South Wales, 2000
Phone number
Call 1800 805 605 from Australia
Call +61 2 9687 0756 from Overseas
Monday to Friday, 8:00am - 6:00pm AEST
We can take care of submitting your complaint directly to CBA,
making the process hassle-free for you.
