CBA Insurance is the division of the Commonwealth Bank of Australia (CBA) offering a range of insurance policies. In partnership with insurers like Hollard, they provide products such as home and travel insurance under the CBA brand, along with options for health coverage through collaborations with AIA Health. However, CBA Insurance has received complaints from customers, including issues related to the rejection of financial hardship applications. Customers can raise their issues through phone support or by submitting a complaint via their online form.
CBA Insurance is the division of the Commonwealth Bank of Australia (CBA) offering a range of insurance policies. In partnership with insurers like Hollard, they provide products such as home and travel insurance under the CBA brand, along with options for health coverage through collaborations with AIA Health. However, CBA Insurance has received complaints from customers, including issues related to the rejection of financial hardship applications. Customers can raise their issues through phone support or by submitting a complaint via their online form.
CBA Insurance's complaint process begins by contacting their team via phone, or by using their complaint form. Be sure to provide all relevant details and supporting evidence to facilitate the investigation.
Investigation and response
CBA Insurance will acknowledge your complaint within 1 business day and provide updates every 10 business days during their investigation. If the issue isn’t resolved within 30 days, they will inform you of the reason for the delay.
OR Complain with Handle My Complaint
A thorough and well-structured case is crucial for successfully disputing a claim. Our hassle-free service will help you achieve a fair outcome with CBA Insurance.
CBA Insurance's complaint process begins by contacting their team via phone, or by using their complaint form. Be sure to provide all relevant details and supporting evidence to facilitate the investigation.
Investigation and response
CBA Insurance will acknowledge your complaint within 1 business day and provide updates every 10 business days during their investigation. If the issue isn’t resolved within 30 days, they will inform you of the reason for the delay.
OR Complain with Handle My Complaint
A thorough and well-structured case is crucial for successfully disputing a claim. Our hassle-free service will help you achieve a fair outcome with CBA Insurance.
