Coles, a leading full-service supermarket with over 850 stores across Australia, provides a wide range of fresh food, groceries, and general merchandise. They provide in-store shopping, grocery deliveries, and Click & Collect services, focusing on convenience and value. However, despite its scale, some customers experience issues such as delivery delays, challenges with customer service, and difficulties redeeming loyalty rewards. To support customers with concerns, Coles provides a customer care hotline and an online complaint form.
Coles, a leading full-service supermarket with over 850 stores across Australia, provides a wide range of fresh food, groceries, and general merchandise. They provide in-store shopping, grocery deliveries, and Click & Collect services, focusing on convenience and value. However, despite its scale, some customers experience issues such as delivery delays, challenges with customer service, and difficulties redeeming loyalty rewards. To support customers with concerns, Coles provides a customer care hotline and an online complaint form.
Coles provides an online help center available 24/7, providing guides and FAQs to assist with common issues. This resource can help you resolve complaints on your own quickly and efficiently.
Reach out to Coles
If your complaint isn't resolved through the help center, you can contact Coles customer care via phone, Facebook Messenger, or their online form. Provide details about your complaint and include supporting evidence when submitting your complaint.
OR Lodge your complaint hassle-free with Handle My Complaint
Want to avoid the hassle of navigating the complaint process yourself? Lodge your Coles complaint with Handle My Complaint, and we'll ensure it reaches the right people. Plus, we'll follow up until you receive a response.
Coles provides an online help center available 24/7, providing guides and FAQs to assist with common issues. This resource can help you resolve complaints on your own quickly and efficiently.
Reach out to Coles
If your complaint isn't resolved through the help center, you can contact Coles customer care via phone, Facebook Messenger, or their online form. Provide details about your complaint and include supporting evidence when submitting your complaint.
OR Lodge your complaint hassle-free with Handle My Complaint
Want to avoid the hassle of navigating the complaint process yourself? Lodge your Coles complaint with Handle My Complaint, and we'll ensure it reaches the right people. Plus, we'll follow up until you receive a response.
