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Coles Insurance Complaints

Need help filing a complaint with Coles Insurance?

About Coles Insurance

Coles Insurance is an Australian insurance brand associated with Coles supermarkets. They partner with Insurance Australia Limited (IAL) to offer Coles-branded car, home and landlord insurance. They focus on competitive prices, good customer service, and a straightforward claims process. While they have positioned themselves as a competitive option offering strong customer service and efficient claims processing, there is still a significant number of Coles Insurance complaints from their customers.

Products & Services

    • Car insurance
    • Home insurance
    • Landlord insurance
    • Pet insurance

Common Coles Insurance complaints

The complaints below are the most common for Coles Insurance customers.

Do they ring a bell?

EXCESSIVE INCREASE ICON

EXCESSIVE INCREASE

DELAY IN PROCESSING MY CLAIM ICON

DELAY IN PROCESSING MY CLAIM

repairs taking/took long

REPAIRS TAKING/TOOK TOO LONG

Customer service

CUSTOMER SERVICE

Coles Insurance contact details

Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to Coles Insurance directly for you!

Mail v2

Mailing Address

Insurance Australia Limited
PO Box 16042, Collins St West, VIC 8007

Phone v2

Phone number

For Car, Home and Landlord Insurance,
call 1300 265 374 from Australia

We can take care of submitting your complaint directly to Coles Insurance, making the process hassle-free for you.