About Coles
Coles is a leading Australian retailer. It is a national full-service supermarket retailer, operating more than 800 supermarkets.
Products and services
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- Bakery
- Fruit
- Vegetables
- Meat
- Seafood
- Deli
- Dairy
- Eggs
- Meals
- Convenience meals
- Pantry supplies
- Frozen products
- Drinks
- International foods
- Household supplies
- Health and beauty products
- Baby products
- Pet supplies
- Liquor
- Tobacco
Common complaints
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- Missing and damaged items
- Delayed deliveries
- Hard to return products
- Hard to exchange products
- Hard to get refunds
- Cannot redeem Flybuy points
- Extra charges
How to file a complaint with Coles
Coles contact numbers
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- Call 1800 061 562 from Australia (Monday to Friday 8:30am - 6:00pm / Saturday, 8:00am - 4:30pm)
- For Coles online customers, call 1800 455 400 from Australia (Monday to Friday 8:30am - 6:00pm / Saturday, 8:00am-4:30pm)
Coles social media
Coles complaint form
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- Lodge your complaint via the online form.
Coles mailing address
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- Write to their complaints team at: Coles, PO Box 480, Glen Iris, VIC 3146
Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly.
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