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How to file a complaint with Commonwealth Bank

About Commonwealth Bank

The Commonwealth Bank of Australia (CBA) is a multinational bank that provides a variety of financial services, including retail, business, and institutional banking, funds management, superannuation, insurance, investment, and broking services.

Products and services

    • Bank and savings accounts
    • Credit cards
    • Personal loans
    • Home loans
    • Home insurance
    • Car insurance
    • Health insurance
    • Overseas payments
    • Foreign exchange services

Common complaints

    • Credit card transaction disputes
    • Transfers in NetBank
    • Money transfer issues

How to file a complaint with Commonwealth Bank

How to file a complaint via Phone

Commonwealth Bank contact numbers

    • Call 1800 805 605 from Australia or +61 2 9687 0756 from overseas (7 days a week, 8:00am-6:00pm AEST)
    • Contact head office on (02) 9378 2000 (Monday to Friday, 6:00am-10:00pm AEST)
How to file a complaint in social media

Commonwealth Bank social media










Company complaint form

Commonwealth Bank complaint form

How to file a complaint via email

Commonwealth Bank mailing address

    • Write to their complaints team at: CBA Group Customer Relations, Reply Paid 41, Sydney, NSW 2001

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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