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How to file a complaint with David Jones

About David Jones

David Jones is an Australian department store, owned since 2014 by Woolworths Holdings Limited. It offers thousands of products from favourite brands across fashion, shoes, beauty, home, electrical, designer and more.

Products and services

    • Womens fashion
    • Mens fashion
    • Kids fashion
    • Designer brands
    • Shoes
    • Bags
    • Accessories
    • Beauty products
    • Home and food products
    • Kitchenware
    • Electrical products

Common complaints

    • Selling out-of-stock products
    • Damaged products
    • Delayed deliveries
    • Poor customer service

How to file a complaint with David Jones

How to file a complaint via Phone

David Jones contact numbers

    • Call 133 357 from Australia (Monday - Friday, 9:00am to 6:00pm / Saturday - Sunday, 10:00am to 4:00pm AEDT)
How to file a complaint in social media

David Jones social media

How to file a complaint via email

David Jones mailing address

    • Write to their complaints team at: David Jones, Customer Services, Botanicca Building 2, 572 Swan Street, Burnley, VIC 3121

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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