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How to file a complaint with exetel

About Exetel

Exetel is an Australian telecommunications company that provides internet services across the country. It resells products from NBN Co, Telstra, Optus, and AAPT. 

Products and services

    • Mobile SIM only plans
    • NBN plans
    • Internet plans

Common complaints

    • Internet outages
    • Slow internet connection
    • Reception dropouts

Complaint policy & process

How to file a complaint with Exetel

How to file a complaint via Phone

Exetel contact numbers

    • Call 02 8030 1000 from Australia (Monday - Friday, 8:30am to 5:30pm)
How to file a complaint in social media

Exetel social media

 

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How to file a complaint via email

Exetel mailing address

    • Write to their complaints team at: Exetel Pty Ltd, Level 5, 121 Walker Street, North Sydney, NSW 2060

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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