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How to file a complaint with felix

About Felix Mobile

Felix is a SIM-only Australian telecommunication company offering subscription plans with unlimited data at speeds of up to 20Mbps and unlimited calls and texts.

Products and services

    • Mobile SIM only plans
    • Mobile data plans
    • International call and text plans

Common complaints

    • Slow internet speeds
    • Internet outages
    • Poor customer service

Complaint policy & process

How to file a complaint with Felix Mobile

How to file a complaint via Phone

Felix Mobile contact numbers

    • Call 1300 801 956 from Australia (Monday - Friday, 8:00am to 8:00pm / Weekends and Holidays, 9:00am to 6:00pm)
How to file a complaint in social media

Felix Mobile social media

Company complaint form

Felix Mobile complaint form

How to file a complaint via email

Felix Mobile mailing address

    • Write to their complaints team at: Felix Mobile, PO Box 1113, North Sydney, NSW 2060

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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