Ford Complaints
Let us resolve your Ford complaint
It only takes 2 minutes to get our experts started on your complaint
Ford Complaints
Let us resolve your Ford complaint
It only takes 2 minutes to get our experts started on your complaint
About Ford
Ford Motor Company was founded in Geelong, Victoria. The company designs, engineers, and imports a wide variety of vehicles, including fuel-efficient cars, trucks, and SUVs. At Ford dealerships, you can expect a full range of services, from purchasing a new vehicle to maintaining your current one. However, despite their strong reputation, Ford still receives complaints related to repairs and customer service issues. If you have a complaint, you can contact Ford's Customer Relationship Centre by phone or post for assistance.
Products & Services
-
- Dealerships
- New vehicle sales
- Used vehicle sales
- Vehicle leasing
- Vehicle financing
- Extended warranties
- Car insurance
- Maintenance and repair services
- Car parts and accessories
- EV Charging solutions
Popular models
-
- Ranger
- Raptor
- Everest
- Puma
- Escape
About Ford
Ford Motor Company was founded in Geelong, Victoria. The company designs, engineers, and imports a wide variety of vehicles, including fuel-efficient cars, trucks, and SUVs. At Ford dealerships, you can expect a full range of services, from purchasing a new vehicle to maintaining your current one. However, despite their strong reputation, Ford still receives complaints related to repairs and customer service issues. If you have a complaint, you can contact Ford's Customer Relationship Centre by phone or post for assistance.
Products & Services
-
- Dealerships
- New vehicle sales
- Used vehicle sales
- Vehicle leasing
- Vehicle financing
- Extended warranties
- Car insurance
- Maintenance and repair services
- Car parts and accessories
- EV Charging solutions
Common Ford complaints
Battery issues
Parts / repairs not covered by policy
Poor quality repairs
Customer service issues
Common Ford complaints
Battery issues
Parts / repairs not covered by policy
Poor quality repairs
Customer service issues
Battery issues
Parts / repairs not covered by policy
Poor quality repairs
Customer service issues
Ford contact details
Ford mailing address
Customer Relationship Centre,
Ford Motor Company of Australia Pty Ltd,
Private Mail Bag 5, Campbellfield, VIC 3061
Ford phone number
Call 13 36 73 from Australia
Ford complaint process
Read Ford's complaint process here.
Ford contact details
Ford mailing address
Customer Relationship Centre, Ford Motor Company of Australia Pty Ltd, Private Mail Bag 5, Campbellfield, VIC 3061
Ford phone number
Call 13 36 73 from Australia
Ford social media
Contact Ford through their Facebook page, Instagram page, or X profile.
Ford complaint form
Ford mailing address
Customer Relationship Centre, Ford Motor Company of Australia Pty Ltd, Private Mail Bag 5, Campbellfield, VIC 3061
Ford phone number
Call 13 36 73 from Australia
Ford social media
Contact Ford through their Facebook page, Instagram page, or X profile.
Ford complaint form
How to complain to Ford
Report your issue to Ford
The first step in Ford's customer assistance process is to report your issue to a Ford dealership. If the problem isn't resolved, you can request to speak with the dealership manager to explain why the issue remains unresolved. Make sure you provide all relevant information and supporting evidence upfront to help expedite the resolution process.
Seek further assistance
If the dealership manager is unable to resolve your issue, you can escalate the matter by contacting the Ford Customer Relationship Centre. A case manager will be assigned to you and will guide you through the next steps.
OR Get expert help from Handle My Complaint
Let us assist you in building a strong case to encourage Ford to address your vehicle's issue. Our complaint experts will guide you through the process, working towards a fair and timely resolution.
How to complain to Ford
Report your issue to Ford
The first step in Ford's customer assistance process is to report your issue to a Ford dealership. If the problem isn't resolved, you can request to speak with the dealership manager to explain why the issue remains unresolved. Make sure you provide all relevant information and supporting evidence upfront to help expedite the resolution process.
Seek further assistance
If the dealership manager is unable to resolve your issue, you can escalate the matter by contacting the Ford Customer Relationship Centre. A case manager will be assigned to you and will guide you through the next steps.
OR Get expert help from Handle My Complaint
Let us assist you in building a strong case to encourage Ford to address your vehicle's issue. Our complaint experts will guide you through the process, working towards a fair and timely resolution.
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed