Ford Motor Company was founded in Geelong, Victoria. The company designs, engineers, and imports a wide variety of vehicles, including fuel-efficient cars, trucks, and SUVs. At Ford dealerships, you can expect a full range of services, from purchasing a new vehicle to maintaining your current one. However, despite their strong reputation, Ford still receives complaints related to repairs and customer service issues. If you have a complaint, you can contact Ford's Customer Relationship Centre by phone or post for assistance.
Ford Motor Company was founded in Geelong, Victoria. The company designs, engineers, and imports a wide variety of vehicles, including fuel-efficient cars, trucks, and SUVs. At Ford dealerships, you can expect a full range of services, from purchasing a new vehicle to maintaining your current one. However, despite their strong reputation, Ford still receives complaints related to repairs and customer service issues. If you have a complaint, you can contact Ford's Customer Relationship Centre by phone or post for assistance.
The first step in Ford's customer assistance process is to report your issue to a Ford dealership. If the problem isn't resolved, you can request to speak with the dealership manager to explain why the issue remains unresolved. Make sure you provide all relevant information and supporting evidence upfront to help expedite the resolution process.
Seek further assistance
If the dealership manager is unable to resolve your issue, you can escalate the matter by contacting the Ford Customer Relationship Centre. A case manager will be assigned to you and will guide you through the next steps.
OR Get expert help from Handle My Complaint
Let us assist you in building a strong case to encourage Ford to address your vehicle's issue. Our complaint experts will guide you through the process, working towards a fair and timely resolution.
The first step in Ford's customer assistance process is to report your issue to a Ford dealership. If the problem isn't resolved, you can request to speak with the dealership manager to explain why the issue remains unresolved. Make sure you provide all relevant information and supporting evidence upfront to help expedite the resolution process.
Seek further assistance
If the dealership manager is unable to resolve your issue, you can escalate the matter by contacting the Ford Customer Relationship Centre. A case manager will be assigned to you and will guide you through the next steps.
OR Get expert help from Handle My Complaint
Let us assist you in building a strong case to encourage Ford to address your vehicle's issue. Our complaint experts will guide you through the process, working towards a fair and timely resolution.