GIO, a major insurer in Australia with a strong presence in New South Wales and the ACT, offers a wide range of insurance coverage. From home and car insurance to options for boats, caravans, travel, and even business and life insurance, they cater to individuals and families. Even with its strong market position and comprehensive product range, GIO has faced a notable number of customer complaints, often focused on claim processing and customer service issues. To submit your complaint, you can call their customer service department or a send a letter to their PO Box.
GIO, a major insurer in Australia with a strong presence in New South Wales and the ACT, offers a wide range of insurance coverage. From home and car insurance to options for boats, caravans, travel, and even business and life insurance, they cater to individuals and families. Even with its strong market position and comprehensive product range, GIO has faced a notable number of customer complaints, often focused on claim processing and customer service issues. To submit your complaint, you can call their customer service department or a send a letter to their PO Box.
To start the GIO complaint process, you can reach their customer service via phone or by sending a letter to their PO Box. Including a chronology of events and supporting evidence will assist in resolving your complaint.
Investigation and response
GIO will acknowledge your complaint within one business day and typically aim to resolve it within five business days. If you're unsatisfied with their initial response, you can escalate the matter by contacting GIO’s customer relations team to initiate their internal dispute resolution process.
OR Get expert help with Handle My Complaint
Maximise your chances of success by presenting a well-prepared case. Let Handle My Complaint manage your dispute with GIO, ensuring a smooth process so you can focus on what truly matters.
To start the GIO complaint process, you can reach their customer service via phone or by sending a letter to their PO Box. Including a chronology of events and supporting evidence will assist in resolving your complaint.
Investigation and response
GIO will acknowledge your complaint within one business day and typically aim to resolve it within five business days. If you're unsatisfied with their initial response, you can escalate the matter by contacting GIO’s customer relations team to initiate their internal dispute resolution process.
OR Get expert help with Handle My Complaint
Maximise your chances of success by presenting a well-prepared case. Let Handle My Complaint manage your dispute with GIO, ensuring a smooth process so you can focus on what truly matters.
