GIO, a major Australian insurer, especially dominant in New South Wales and the ACT, offers a wide range of coverage. From home and car insurance to options for boats, caravans, travel, and even business and life insurance, they cater to individuals and families. Founded in 1927, GIO is known for its reliability and aims to be your one-stop shop for insurance needs, particularly if you're located in their core regions. Even with its strong market position and comprehensive product range, GIO has still faced a significant number of customer complaints, with many GIO complaints often revolving around issues like claim processing and customer service.
The complaints below are the most common for GIO customers.
Do they ring a bell?
EXCESSIVE INCREASE
DELAY IN PROCESSING MY CLAIM
LONG WAIT FOR APPOINTMENT
CUSTOMER SERVICE
GIO contact details
Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to GIO directly for you!
Mailing Address
Internal Dispute Resolution GIO,
PO Box 14180, Melbourne City
Mail Centre VIC 8001
Phone number
Call 13 10 10 or
1300 264 094 from Australia
We can take care of submitting your complaint directly to GIO,
making the process hassle-free for you.
