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How to file a complaint with HSBC bank

About HSBC Bank

HSBC Bank Australia Limited is the Australian subsidiary of HSBC. The bank offers a wide range of financial services and has a network of 36 branches and offices within Australia.

Products and services

    • Bank accounts
    • Home loans
    • Credit cards
    • Investment products

Common complaints

    • HSBC credit card activation
    • Online banking issues
    • Transaction disputes
    • Direct debit disputes

How to file a complaint with HSBC Bank

How to file a complaint via Phone

HSBC Bank contact numbers

    • Call 1300 131 607 from Australia or +61 8 9449 2840 from overseas (9am - 5pm, Monday to Friday excluding public holidays)
How to file a complaint in social media

HSBC Bank social media










How to file a complaint via email

HSBC Bank mailing address

    • Write to their complaints team at: Customer Advocacy Team, HSBC Bank Australia Limited, Tower 1 – International Towers Sydney, 100 Barangaroo Avenue, Sydney, NSW 2000

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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