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How to file a complaint with IGA

About IGA

IGA stands for "Independent Grocers of Australia". It is an Australian chain of supermarkets owned by Metcash. It offers both in-store and online supermarket shopping services.

Products and services

    • Fruit
    • Vegetables
    • Meat
    • Seafood
    • Deli
    • Pantry supplies
    • Dairy
    • Drinks
    • Bakery
    • Frozen goods
    • Health and Beauty
    • Baby products
    • Pet supplies
    • Household items

Common complaints

    • Missing and Damaged items
    • Delayed deliveries
    • Online shopping site technical issues
    • Poor customer service

How to file a complaint with IGA

How to file a complaint via Phone

IGA contact numbers

    • Call 1800 018 384 from Australia
      (Monday to Friday 7:00am - 9:00pm / Saturday, 8:00am - 7:00pm / Saturday, 9:00am - 7:00pm AEST)
    • Call head office on +61 2 9741 3000
How to file a complaint in social media

IGA social media

Company complaint form

IGA complaint form

How to file a complaint via email

IGA mailing address

    • Write to their complaints team at: IGA, Greenwood Plaza Shop 24, North Sydney NSW 2060, Australia

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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