iiNet is best known as a home internet provider and has been awarded the 5G Home Broadband Award for two consecutive years. Since being acquired by TPG, iiNet has become part of Australia’s second-largest telco family, offering a wide range of NBN plans and services. Despite iiNet being recognised with the Outstanding Customer Satisfaction award, some customers still have complaints regarding their services. If you are one of these customers, you can reach out to them via their customer service phone number or mailing address.
iiNet is best known as a home internet provider and has been awarded the 5G Home Broadband Award for two consecutive years. Since being acquired by TPG, iiNet has become part of Australia’s second-largest telco family, offering a wide range of NBN plans and services. Despite iiNet being recognised with the Outstanding Customer Satisfaction award, some customers still have complaints regarding their services. If you are one of these customers, you can reach out to them via their customer service phone number or mailing address.
iiNet Support, Level 1, 502 Hay St, Subiaco, WA 6008
iiNet phone number
Call 13 22 58 from Australia (For technical issues, 24 hours a day, 7 days a week
For account and services, Monday - Friday, 8:00am to 10:00pm AET / Saturday - Sunday 9:00am to 6:00pm AET)
iiNet Support, Level 1, 502 Hay St, Subiaco, WA 6008
iiNet phone number
Call 13 22 58 from Australia (For technical issues, 24 hours a day, 7 days a week
For account and services, Monday - Friday, 8:00am to 10:00pm AET / Saturday - Sunday 9:00am to 6:00pm AET)
iiNet Customer Service team handles complaints via phone, mail or online. If the Customer Service Team cannot resolve your issue, you can request an escalation to the Customer Relations team for further assistance.
Provide contact information
When submitting a complaint, make sure iiNet has your current contact details. According to their complaint policy, if they are unable to reach you, they will follow up in writing and provide 10 business days for you to respond before closing your complaint.
Or Let Handle My Complaint assist you
Why tackle the iiNet complaint process alone? Handle My Complaint takes the stress out of the process by lodging a clear, well-structured case on your behalf and following up to ensure your issue is investigated promptly and thoroughly.
iiNet Customer Service team handles complaints via phone, mail or online. If the Customer Service Team cannot resolve your issue, you can request an escalation to the Customer Relations team for further assistance.
Provide contact information
When submitting a complaint, make sure iiNet has your current contact details. According to their complaint policy, if they are unable to reach you, they will follow up in writing and provide 10 business days for you to respond before closing your complaint.
Or Let Handle My Complaint assist you
Why tackle the iiNet complaint process alone? Handle My Complaint takes the stress out of the process by lodging a clear, well-structured case on your behalf and following up to ensure your issue is investigated promptly and thoroughly.
