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Jaguar Complaints

Let us resolve your Jaguar complaint

It only takes 2 minutes to get our experts started on your complaint

Jaguar logo

Jaguar Complaints

Let us resolve your Jaguar complaint

It only takes 2 minutes to get our experts started on your complaint

About Jaguar

Jaguar is known for its luxury sports cars, SUVs and sedans, offering a blend of sophistication and advanced engineering. In Australia, Jaguar imports and distributes vehicles, replacement parts and accessories to Jaguar and Land Rover dealerships. While these dealerships aim to provide expert care and service, many customers have reported long wait times for repairs and maintenance. If you have a complaint, you can reach out to Jaguar via phone or their mailing address.

The best way to resolve Jaguar complaints

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Maintenance and repair services
    • Car parts and accessories
    • Vehicle customisation services

Popular models

    • F-Pace
    • E-Pace
    • XE
    • F-Type
    • XF

About Jaguar

Jaguar is known for its luxury sports cars, SUVs and sedans, offering a blend of sophistication and advanced engineering. In Australia, Jaguar imports and distributes vehicles, replacement parts and accessories to Jaguar and Land Rover dealerships. While these dealerships aim to provide expert care and service, many customers have reported long wait times for repairs and maintenance. If you have a complaint, you can reach out to Jaguar via phone or their mailing address.

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Maintenance and repair services
    • Car parts and accessories
    • Vehicle customisation services

Popular models

    • F-Pace
    • E-Pace
    • XE
    • F-Type
    • XF

Common Jaguar complaints

Long wait for service_repair appointments

Long wait for service / repair appointments

Repair taking too long

Repairs taking / took too long

Account _ Software issues

Car software issues

Customer service

Customer service issues

Common Jaguar complaints

Long wait for service_repair appointments

Long wait for service / repair appointments

Repair taking too long

Repairs taking / took too long

Account _ Software issues

Car software issues

Customer service

Customer service issues

Jaguar contact details

Mail pink

Jaguar mailing address

Jaguar Australia Customer Relationship Manager, PO Box 1070, Mascot, NSW 1460

Phone pink

Jaguar phone number

Call 1300 787 803 from Australia
(Monday - Friday, 8:00am to 8:00pm AEST / Saturday, 9:00am to 4:00pm AEST)

socmed pink

Jaguar social media

Contact Jaguar through their Facebook page, Instagram page or X profile.

Form pink

Jaguar complaint form

Provide us this information.

Policy pink

Jaguar complaint policy

Provide us this information.

complaint process pink (1)

Jaguar complaint process

Provide us this information.

Jaguar contact details

Mail pink

Jaguar mailing address

Jaguar Australia Customer Relationship Manager, PO Box 1070, Mascot, NSW 1460

Phone pink

Jaguar phone number

Call 1300 787 803 from Australia
(Monday - Friday, 8:00am to 8:00pm AEST / Saturday, 9:00am to 4:00pm AEST)

socmed pink

Jaguar social media

Contact Jaguar through their Facebook page, Instagram page or X profile.

Form pink

Jaguar complaint form

Provide us this information.

Policy pink

Jaguar complaint policy

Provide us this information.

complaint process pink (1)

Jaguar complaint process

Provide us this information.

How to complain to Jaguar

Notify your Jaguar dealership

As a Jaguar owner, your first step is to contact your local dealership with your complaint. Let them know about the issue and the outcome you’re seeking. Make sure you have any relevant documents ready when submitting your complaint.

Contact Jaguar Australia

If the dealership doesn’t resolve your issue, you can take further action by reaching out to Jaguar Australia’s Customer Relationship Centre via phone or post. Keep a record of your interactions with the dealership, as this information will be helpful in resolving your complaint.

OR Get expert help with Handle My Complaint

With Handle My Complaint, you’re in expert hands. We’ll handle the submission and follow-up of your complaint, helping you present a compelling case to achieve the best possible outcome.

How to complain to Jaguar

Notify your Jaguar dealership

As a Jaguar owner, your first step is to contact your local dealership with your complaint. Let them know about the issue and the outcome you’re seeking. Make sure you have any relevant documents ready when submitting your complaint.

Contact Jaguar Australia

If the dealership doesn’t resolve your issue, you can take further action by reaching out to Jaguar Australia’s Customer Relationship Centre via phone or post. Keep a record of your interactions with the dealership, as this information will be helpful in resolving your complaint.

OR Get expert help with Handle My Complaint

With Handle My Complaint, you’re in expert hands. We’ll handle the submission and follow-up of your complaint, helping you present a compelling case to achieve the best possible outcome.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed