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How to file a complaint with JB hi-fi

About JB Hi-Fi

JB Hi-Fi Limited is a publicly-listed Australian retailer that sells and specialises in consumer goods. JB Hi-Fi is Australia's largest home entertainment retailer, offering products with great quality and value. 

Products and services

    • Computers
    • TVs
    • Headphones, speakers, and audio equipment
    • Mobile phones
    • Gaming equipment
    • Music and vinyl
    • Cameras
    • Drones
    • E-scooter
    • Car accessories
    • Home appliances
    • Fitness and health wearables

Common complaints

    • Hard to return items
    • Difficult to exchange items
    • Order tracking issues
    • Delayed deliveries
    • Damaged items

How to file a complaint with JB Hi-Fi

How to file a complaint via Phone

JB Hi-Fi contact numbers

    • Call 13 52 44 from Australia (7 days a week, 9:00am - 9:00pm AEST)
How to file a complaint in social media

JB Hi-Fi social media










Company complaint form

JB Hi-Fi complaint form

How to file a complaint via email

JB Hi-Fi mailing address

    • Write to their complaints team at: JB Hi-Fi, Podium Level, 60 City Road, Southbank, VIC 3006

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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