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How to file a complaint with Jetstar

About Jetstar

Jetstar was established in 2003 and is known as a budget airline. It offers both domestic and international flights. It flies into multiple cities and towns in every Australian state and territory.

Products and services

    • Domestic flights
    • International flights
    • Inflight products and services
    • Holiday package deals
    • Hotel deals

Common complaints

    • Flight delays
    • Flight cancellations
    • Hard to get refunds
    • Lost baggage
    • Damage baggage

Complaint policy & process

How to file a complaint with Jetstar

How to file a complaint via Phone

Jetstar contact numbers

    • Call 13 15 38 from Australia (7 days a week, 6:00am to 10:00pm AEST)
How to file a complaint in social media

Jetstar social media

How to file a complaint via email

Jetstar mailing address

    • Write to their complaints team at: Jetstar, PO Box 4713, Melbourne, VIC 3001

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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