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Clearer, edge-to-edge Kogan insurance logo

Kogan Insurance Complaints

Let us resolve your Kogan Insurance complaint

It only takes 2 minutes to get our experts started on your complaint

Clearer, edge-to-edge Kogan insurance logo

Kogan Insurance Complaints

Let us resolve your Kogan Insurance complaint

It only takes 2 minutes to get our experts started on your complaint

About Kogan Insurance

Kogan Insurance, the insurance brand of Kogan.com, of Australian online retailer Kogan.com, offers a range of policies including car, home and contents, travel, and pet insurance. However, there have been widespread concern over Kogan Insurance's fees and charges, leading to numerous customer complaints. If you experience issues with their products or service, you can contact them via their customer hotline or by sending a letter to their GPO Box.

The best way to resolve Kogan Insurance complaints

Products & Services

    • Car insurance
    • Home insurance
    • Travel insurance
    • Pet insurance
    • Life insurance

About Kogan Insurance

Kogan Insurance, the insurance brand of Kogan.com, of Australian online retailer Kogan.com, offers a range of policies including car, home and contents, travel, and pet insurance. However, there have been widespread concern over Kogan Insurance's fees and charges, leading to numerous customer complaints. If you experience issues with their products or service, you can contact them via their customer hotline or by sending a letter to their GPO Box.

Products & Services

    • Car insurance
    • Home insurance
    • Travel insurance
    • Pet insurance
    • Life insurance

Common Kogan Insurance complaints

EXCESSIVE INCREASE ICON

Excessive increase in premiums

excessive fee icon

Excessive fees / charges

DELAY IN PROCESSING MY CLAIM ICON

Delays in processing claims

Customer service

Customer service issues

Common Kogan Insurance complaints

EXCESSIVE INCREASE ICON

Excessive increase in premiums

excessive fee icon

Excessive fees / charges

DELAY IN PROCESSING MY CLAIM ICON

Delays in processing claims

Customer service

Customer service issues

Kogan Insurance contact details

Mail pink

Kogan Insurance mailing address

Kogan.com, GPO Box 2579,
Melbourne, VIC 3001

Phone pink

Kogan Insurance phone number

Call 1300 034 888 from Australia
(Monday to Friday, 9am - 5pm AEST)

socmed pink

Kogan Insurance social media

Contact Kogan Insurance through their
Facebook page, Instagram page, or X profile.

Form pink

Kogan Insurance complaint form

Lodge your complaint via their online form.

Policy pink

Kogan Insurance complaint policy

Provide us this information.

complaint process pink (1)

Kogan Insurance complaint process

Read Kogan Insurance’s complaint process here.

Kogan Insurance contact details

Mail pink

Kogan Insurance mailing address

Kogan.com, GPO Box 2579,
Melbourne, VIC 3001

Phone pink

Kogan Insurance phone number

Call 1300 034 888 from Australia
(Monday to Friday, 9am - 5pm AEST)

socmed pink

Kogan Insurance social media

Contact Kogan Insurance through their Facebook page, Instagram page, or X profile.

Form pink

Kogan Insurance complaint form

Lodge your complaint via their online form.

Policy pink

Kogan Insurance complaint policy

Provide us this information.

complaint process pink (1)

Kogan Insurance complaint process

Read Kogan Insurance’s complaint process here.

How to complain to Kogan Insurance

Contact Kogan Insurance directly

The Kogan Insurance complaint process begins when you reach out via phone or their complaint form. Ensure you provide the important details and evidence to support your issue.

Follow up on your complaint

After submitting your complaint, allow time for Kogan Insurance to investigate. If the process seems to be taking too long, you can request a written update on the status of your complaint.

OR Get expert help with Handle My Complaint

Let us handle the process for you. We’ll submit your complaint directly to Kogan Insurance, ensuring a smooth, hassle-free experience while working towards a fair outcome.

How to complain to Kogan Insurance

Contact Kogan Insurance directly

The Kogan Insurance complaint process begins when you reach out via phone or their complaint form. Ensure you provide the important details and evidence to support your issue.

Follow up on your complaint

After submitting your complaint, allow time for Kogan Insurance to investigate. If the process seems to be taking too long, you can request a written update on the status of your complaint.

OR Get expert help with Handle My Complaint

Let us handle the process for you. We’ll submit your complaint directly to Kogan Insurance, ensuring a smooth, hassle-free experience while working towards a fair outcome.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed