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How to file a complaint with Mazda

Mazda Complaints

Let us resolve your Mazda complaint

It only takes 2 minutes to get our experts started on your complaint

How to file a complaint with Mazda

Mazda Complaints

Let us resolve your Mazda complaint

It only takes 2 minutes to get our experts started on your complaint

About Mazda

Mazda is one of the most popular automotive brands in Australia, offering a range of SUVs, sedans, sports cars, utes and hybrid vehicles. Mazda dealerships provide service and support to help customers maintain their cars. Despite Mazda's reputation for reliable, comfortable, and high-quality vehicles, some owners report issues with transmissions, transfer cases, and customer service. Mazda owners can lodge a complaint via phone or online form.

The best way to resolve Mazda complaints

Products & Services

    • Dealerships
    • New vehicle sales
    • Vehicle financing
    • Car insurance
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • CX-5
    • CX-9
    • Mazda3
    • Mazda6
    • MX-5

About Mazda

Mazda is one of the most popular automotive brands in Australia, offering a range of SUVs, sedans, sports cars, utes and hybrid vehicles. Mazda dealerships provide service and support to help customers maintain their cars. Despite Mazda's reputation for reliable, comfortable, and high-quality vehicles, some owners report issues with transmissions, transfer cases, and customer service. Mazda owners can lodge a complaint via phone or online form.

Products & Services

    • Dealerships
    • New vehicle sales
    • Vehicle financing
    • Car insurance
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • CX-5
    • CX-9
    • Mazda3
    • Mazda6
    • MX-5

Common Mazda complaints

Transmission issues

Transmission issues

Repair taking too long

Repairs taking / took too long

Transfer case issues

Transfer case issues

Customer service

Customer service issues

Common Mazda complaints

Transmission issues

Transmission issues

Repair taking too long

Repairs taking / took too long

Transfer case issues

Transfer case issues

Customer service

Customer service issues

Mazda contact details

Mail pink

Mazda mailing address

Provide us this information.

Phone pink

Mazda phone number

Call 1800 034 011 from Australia
(Monday - Friday, 8:30am to 5:00pm AEST)

socmed pink

Mazda social media

Contact Mazda through their
Facebook page, Instagram page, or X profile.

Form pink

Mazda complaint form

Lodge your complaint via their online form.

Policy pink

Mazda complaint policy

Provide us this information.

complaint process pink (1)

Mazda complaint process

Read Mazda's complaint process here.

Mazda contact details

Mail pink

Mazda mailing address

Provide us this information.

Phone pink

Mazda phone number

Call 1800 034 011 from Australia
(Monday - Friday, 8:30am to 5:00pm AEST)

socmed pink

Mazda social media

Contact Mazda through their Facebook page, Instagram page, or X profile.

Form pink

Mazda complaint form

Lodge your complaint via their online form.

Policy pink

Mazda complaint policy

Provide us this information.

complaint process pink (1)

Mazda complaint process

Read Mazda's complaint process here.

How to complain to Mazda

Talk to your Mazda dealership

Start the complaint process by raising your issue with the Mazda dealership where you purchased your vehicle or have it serviced. Clearly explain the problem and how you’d like it resolved. Have all relevant documents ready to support your case.

Seek help from Mazda Australia

If the dealership doesn’t resolve your complaint, you can escalate the issue by contacting Mazda Australia via phone or their online complaint form. Provide detailed information to help resolve the matter quickly.

OR Trust Handle My Complaint to assist

Our experts know what information and evidence are needed to support your complaint. We’ll help handle the complaint process, taking the hassle out of getting the resolution you deserve.

How to complain to Mazda

Talk to your Mazda dealership

Start the complaint process by raising your issue with the Mazda dealership where you purchased your vehicle or have it serviced. Clearly explain the problem and how you’d like it resolved. Have all relevant documents ready to support your case.

Seek help from Mazda Australia

If the dealership doesn’t resolve your complaint, you can escalate the issue by contacting Mazda Australia via phone or their online complaint form. Provide detailed information to help resolve the matter quickly.

OR Trust Handle My Complaint to assist

Our experts know what information and evidence are needed to support your complaint. We’ll help handle the complaint process, taking the hassle out of getting the resolution you deserve.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed