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How to file a complaint with NAB

About National Australia Bank

National Australia Bank (NAB) is one of the four largest financial institutions in Australia. NAB personal banking financial solutions include online banking, bank accounts, credit cards, home loans, and personal loans.

Products and services

    • Consumer banking services
    • Wealth management services
    • Insurance

Common complaints

    • Internet banking registration
    • Internet banking account concerns (User ID and Password)
    • Technical issues with online banking applications
    • Direct debit cancellations

How to file a complaint with National Australia Bank

How to file a complaint via Phone

National Australia Bank contact numbers

    • Call 13 22 65 from Australia or +61 3 8641 9886 from overseas (24 hours a day, 7 days a week)
How to file a complaint in social media

National Australia Bank social media










Company complaint form

National Australia Bank complaint form

How to file a complaint via email

National Australia Bank mailing address

    • Write to their complaints team at: NAB, 800 Bourke Street, Docklands, Melbourne, VIC 3008

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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