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Nissan Complaints

Let us resolve your Nissan complaint

It only takes 2 minutes to get our experts started on your complaint

Nissan logo

Nissan Complaints

Let us resolve your Nissan complaint

It only takes 2 minutes to get our experts started on your complaint

About Nissan

Nissan Australia is a subsidiary of the Japanese automaker Nissan. They provide a wide selection of vehicles to suit various needs, including sedans, SUVs and electric models. Nissan dealerships handle vehicle sales, servicing, and maintenance. Despite the brand's long-standing reputation, common complaints include servicing delays, parts shortages and customer service issues. If you need to resolve a problem, you can reach Nissan Australia by phone.

The best way to resolve Nissan complaints

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Vehicle warranties
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • X-Trail
    • Navarra
    • Nissan Z
    • Leaf
    • Juke

About Nissan

Nissan Australia is a subsidiary of the Japanese automaker Nissan. They provide a wide selection of vehicles to suit various needs, including sedans, SUVs and electric models. Nissan dealerships handle vehicle sales, servicing, and maintenance. Despite the brand's long-standing reputation, common complaints include servicing delays, parts shortages and customer service issues. If you need to resolve a problem, you can reach Nissan Australia by phone.

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Vehicle warranties
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • X-Trail
    • Navarra
    • Nissan Z
    • Leaf
    • Juke

Common Nissan complaints

Poor quality repairs

Poor quality parts

Unavailability of parts

Unavailability of parts

Repair taking too long

Repairs taking / took too long

Customer service

Customer service issues

Common Nissan complaints

Poor quality repairs

Poor quality parts

Unavailability of parts

Unavailability of parts

Repair taking too long

Repairs taking / took too long

Customer service

Customer service issues

Nissan contact details

Mail pink

Nissan mailing address

Nissan Motor Co. (Australia) Pty Ltd,
Customer Service Centre, Locked Bag 1450, Dandenong South, VIC 3164

Phone pink

Nissan phone number

Call 1800 035 035 from Australia

socmed pink

Nissan social media

Contact Nissan through their
Instagram page or X Profile.

Form pink

Nissan complaint form

Provide us this information.

Policy pink

Nissan complaint policy

Provide us this information.

complaint process pink (1)

Nissan complaint process

Provide us this information.

Nissan contact details

Mail pink

Nissan mailing address

Nissan Motor Co. (Australia) Pty Ltd, Customer Service Centre, Locked Bag 1450, Dandenong South, VIC 3164

Phone pink

Nissan phone number

Call 1800 035 035 from Australia

socmed pink

Nissan social media

Contact Nissan through their Instagram page or X Profile.

Form pink

Nissan complaint form

Provide us this information.

Policy pink

Nissan complaint policy

Provide us this information.

complaint process pink (1)

Nissan complaint process

Provide us this information.

How to complain to Nissan

Reach out to Nissan

If you have a complaint, you can contact or visit your nearest Nissan dealership. You can also speak with a Nissan representative by calling their helpline. It's helpful to have any relevant details or evidence ready, such as service records or photos, to assist them in understanding your concerns.

Escalation and response

If the dealership cannot resolve your complaint, they will refer it to their manager for review. You can expect a response within 15 business days from the date your complaint was raised.

OR Bring your complaint to Handle My Complaint

Don't navigate the complaint process alone! By lodging your Nissan complaint with Handle My Complaint, you'll have a dedicated team ensuring your concerns are addressed and working to secure the best resolution possible.

How to complain to Nissan

Reach out to Nissan

If you have a complaint, you can contact or visit your nearest Nissan dealership. You can also speak with a Nissan representative by calling their helpline. It's helpful to have any relevant details or evidence ready, such as service records or photos, to assist them in understanding your concerns.

Escalation and response

If the dealership cannot resolve your complaint, they will refer it to their manager for review. You can expect a response within 15 business days from the date your complaint was raised.

OR Bring your complaint to Handle My Complaint

Don't navigate the complaint process alone! By lodging your Nissan complaint with Handle My Complaint, you'll have a dedicated team ensuring your concerns are addressed and working to secure the best resolution possible.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed