NRMA is a well-known Australian motoring and services organisation, offering insurance for cars, homes, travel, motorcycles and scooters. Backed by IAG, a leading general insurer in Australia and New Zealand, NRMA is part of a broader network that includes major insurance brands like CGU, SGIO, SGIC, WFI, and Swann Insurance. Like many big insurers, NRMA receives numerous complaints often relating to claim delays, policy cancellations, and customer service issues. Customers can raise complaints through the NRMA website or by phone.
NRMA is a well-known Australian motoring and services organisation, offering insurance for cars, homes, travel, motorcycles and scooters. Backed by IAG, a leading general insurer in Australia and New Zealand, NRMA is part of a broader network that includes major insurance brands like CGU, SGIO, SGIC, WFI, and Swann Insurance. Like many big insurers, NRMA receives numerous complaints often relating to claim delays, policy cancellations, and customer service issues. Customers can raise complaints through the NRMA website or by phone.
NRMA will acknowledge your complaint within 1 business day. If further investigation is required, your complaint will be escalated to the Customer Relations Team, who will aim to resolve the issue within 15 business days.
OR Get expert help with Handle My Complaint
Maximise your chances of success by presenting a well-prepared case. Let Handle My Complaint manage your dispute with NRMA, saving you time and effort while working towards a fair resolution.
NRMA will acknowledge your complaint within 1 business day. If further investigation is required, your complaint will be escalated to the Customer Relations Team, who will aim to resolve the issue within 15 business days.
OR Get expert help with Handle My Complaint
Maximise your chances of success by presenting a well-prepared case. Let Handle My Complaint manage your dispute with NRMA, saving you time and effort while working towards a fair resolution.
