NRMA is an Australian motoring and services organisation, providing roadside assistance, insurance, travel, and lifestyle products to its members. Established in 1920, NRMA is one of Australia's most trusted brands, offering a range of services aimed at making travel and motoring safer, easier, and more enjoyable for its members across the country. Despite its long-standing reputation, NRMA still gets a fair share of complaints, especially about claim delays, policy cancellations, and customer service.
The complaints below are the most common for NRMA customers.
Do they ring a bell?
EXCESSIVE INCREASE
MY POLICY WAS CANCELLED
DELAY IN PROCESSING MY CLAIM
CUSTOMER SERVICE
NRMA contact details
Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to NRMA directly for you!
Mailing Address
Customer Relations,
Reply Paid 89824, Sydney NSW 2001
Phone number
Call 132 132 or
1800 045 517 from Australia
We can take care of submitting your complaint
directly to NRMA,
making the process hassle-free for you.
