![optus_telco_logo_300x400 How to file a complaint with Optus](https://handlemycomplaint.com.au/wp-content/uploads/2022/05/optus_telco_logo_300x400.png)
About Optus
Optus is a wholly owned subsidiary of Singtel, Asia’s leading communications group. Optus services over ten million customers each day. It provides a broad range of communication services, including mobile, telephony, business network services, the internet, satellite services, and subscription television.
Products and services
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- Mobile plans
- Sim only plans
- Family plans
- Home phone plans
- Internet plans
- NBN plans
- Prepaid plans
Common complaints
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- Hard to change plan
- Billing issues
- Poor technical support
- Overcharge
- Extra charge
- Hard to cancel service
How to file a complaint with Optus
![contact numbers_company page_icon_85x85 How to file a complaint via Phone](https://handlemycomplaint.com.au/wp-content/uploads/2022/05/contact-numbers_company-page_icon_85x85.png)
Optus contact numbers
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- Call 133 937 from Australia (Monday - Friday, 8:00am to 9:00pm / Saturday, 9:00am to 7:00pm)
![complaint form_company page_icon_85x85 Company complaint form](https://handlemycomplaint.com.au/wp-content/uploads/2022/05/complaint-form_company-page_icon_85x85.png)
Optus complaint form
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- Lodge your complaint via the online form.
![mailing address_company page_icon_85x85 How to file a complaint via email](https://handlemycomplaint.com.au/wp-content/uploads/2022/05/mailing-address_company-page_icon_85x85.png)
Optus mailing address
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- Write to their complaints team at: Optus, PO Box 306, Salisbury South, SA 5106
Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly.
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