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How to file a complaint with powerdirect

About Powerdirect

Powerdirect supports the electricity needs of Australian households. It operates in South Australia, Victoria, New South Wales and Queensland.

Products and services

    • Electricity plans
    • Solar energy plans

Common complaints

    • Billing issues
    • Payment issues
    • Inaccurate meter reading
    • Estimated meter reading

How to file a complaint with Powerdirect

How to file a complaint via Phone

Powerdirect contact numbers

    • Call 1300 307 966 from Australia (Monday - Friday, 8:30am to 6:00pm AEST)
How to file a complaint via email

Powerdirect mailing address

    • Write to their complaints team at: Complaints and Disputes, Powerdirect, Locked Bag 14120 MCMC, Melbourne, VIC 8001

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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