Qantas Insurance, a collaboration between Qantas and Auto & General Insurance, offers a variety of coverage options, including car, home, travel, landlord, and renters insurance. Additionally, Qantas partners with nib to provide health insurance plans for singles, couples, families, and single parents. While Qantas Insurance policies is generally known for its affordability, some customers have raised concerns about fees, claim processing, and customer service. If you experience an issue, you can call their Customer Service team for support.
Qantas Insurance, a collaboration between Qantas and Auto & General Insurance, offers a variety of coverage options, including car, home, travel, landlord, and renters insurance. Additionally, Qantas partners with nib to provide health insurance plans for singles, couples, families, and single parents. While Qantas Insurance policies is generally known for its affordability, some customers have raised concerns about fees, claim processing, and customer service. If you experience an issue, you can call their Customer Service team for support.
Begin the complaint and dispute resolution process by contacting Qantas Insurance's Customer Service team via phone. Clearly explain your issue, outline the outcome you’re seeking, and provide any supporting documents.
Request escalation
If your complaint is not resolved within 5 business days, you can request escalation to the Customer Dispute Resolution team. They will review your case and aim to resolve it within 30 calendar days.
OR Lodge a complaint with Handle My Complaint
Submit your Qantas Insurance complaint with Handle My Complaint. Our streamlined process takes just minutes, and we’ll handle the hard work to get you the resolution you deserve.
Begin the complaint and dispute resolution process by contacting Qantas Insurance's Customer Service team via phone. Clearly explain your issue, outline the outcome you’re seeking, and provide any supporting documents.
Request escalation
If your complaint is not resolved within 5 business days, you can request escalation to the Customer Dispute Resolution team. They will review your case and aim to resolve it within 30 calendar days.
OR Lodge a complaint with Handle My Complaint
Submit your Qantas Insurance complaint with Handle My Complaint. Our streamlined process takes just minutes, and we’ll handle the hard work to get you the resolution you deserve.
