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How to file a complaint with Qantas

About Qantas

Qantas is one of Australia's leading airlines. It offers both domestic and international flights. Domestically, it flies to and from all capital cities as well as popular destinations.

Products and services

    • Domestic flights
    • International flights
    • Inflight products and services
    • Holiday package deals
    • Hotel deals
    • Airport lounge experiences and services
    • Travel insurance

Common complaints

    • Sudden changes in flight schedule
    • Sudden flight cancellations
    • Hard to get refunds

How to file a complaint with Qantas

How to file a complaint via Phone

Qantas contact numbers

    • Call 1300 659 161 from Australia or +61 2 9067 1620 from overseas (7 days a week, 9:00am to 5:00pm AEST)
How to file a complaint in social media

Qantas social media










Company complaint form

Qantas complaint form

How to file a complaint via email

Qantas mailing address

    • Write to their complaints team at: Qantas Airways, 10 Bourke Rd, Mascot, NSW 2020

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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