QBE Complaints
Let us resolve your QBE complaint
It only takes 2 minutes to get our experts started on your complaint
QBE Complaints
Let us resolve your QBE complaint
It only takes 2 minutes to get our experts started on your complaint
About QBE
QBE is a leading insurer, offering a wide range of products and services for individuals and businesses, including car, home and contents, landlord, motorcycle, boat, caravan, and builder's warranty insurance. Common complaints about QBE often focus on fees, charges, and lengthy wait times for appointments. If you have an issue, QBE has a dedicated Customer Relations team that can be reached by phone or mail to assist.
Products & Services
-
- Car insurance
- Compulsory Third Party (CTP) insurance
- Caravan insurance
- Motorcycle insurance
- Boat insurance
- Home and contents insurance
- Landlord insurance
- Contents insurance
- Builders warranty insurance
- Small business insurance
About QBE
QBE is a leading insurer, offering a wide range of products and services for individuals and businesses, including car, home and contents, landlord, motorcycle, boat, caravan, and builder's warranty insurance. Common complaints about QBE often focus on fees, charges, and lengthy wait times for appointments. If you have an issue, QBE has a dedicated Customer Relations team that can be reached by phone or mail to assist.
Products & Services
-
- Car insurance
- Compulsory Third Party (CTP) insurance
- Caravan insurance
- Motorcycle insurance
- Boat insurance
- Home and contents insurance
- Landlord insurance
- Contents insurance
- Builders warranty insurance
- Small business insurance
Common QBE complaints
Excessive increase in premiums
Excessive fees / charges
Rejected claims
Long wait for appointments
Common QBE complaints
Excessive increase in premiums
Excessive fees / charges
Rejected claims
Long wait for appointments
QBE contact details
QBE mailing address
Customer Relations, GPO Box 219,
Parramatta, NSW 2124
QBE phone number
Call 1300 650 503 from Australia
(Monday to Friday, 9am - 5pm AEST/ADST)
QBE complaint process
Read QBE’s complaint process here.
QBE contact details
QBE mailing address
Customer Relations, GPO Box 219,
Parramatta, NSW 2124
QBE phone number
Call 1300 650 503 from Australia
(Monday to Friday, 9am - 5pm AEST/ADST)
QBE social media
Contact QBE through their Facebook page, Instagram page, or X profile.
QBE complaint form
Lodge your complaint via their online form.
QBE complaint policy
Check out their complaint policy for more information.
QBE complaint process
Read QBE’s complaint process here.
QBE mailing address
Customer Relations, GPO Box 219,
Parramatta, NSW 2124
QBE phone number
Call 1300 650 503 from Australia
(Monday to Friday, 9am - 5pm AEST/ADST)
QBE social media
Contact QBE through their Facebook page, Instagram page, or X profile.
QBE complaint form
Lodge your complaint via their online form.
QBE complaint policy
Check out their complaint policy for more information.
QBE complaint process
Read QBE’s complaint process here.
How to complain to QBE
Inform QBE insurance of your issue
Reach out to QBE via phone, post, or online to lodge your complaint. Provide the relevant details and any supporting documents as quickly as possible to help ensure a smoother process.
Wait for investigation and outcome
QBE aims to resolve complaints within 30 calendar days, provided they have all the necessary information. If additional time is required, they will inform you of what’s needed and explain the reasons for any delay.
OR Get expert help with Handle My Complaint
Let Handle My Complaint assist with your QBE insurance dispute. Our process is simple, hassle-free, and we’ll work diligently to get you a fair resolution.
How to complain to QBE
Inform QBE insurance of your issue
Reach out to QBE via phone, post, or online to lodge your complaint. Provide the relevant details and any supporting documents as quickly as possible to help ensure a smoother process.
Wait for investigation and outcome
QBE aims to resolve complaints within 30 calendar days, provided they have all the necessary information. If additional time is required, they will inform you of what’s needed and explain the reasons for any delay.
OR Get expert help with Handle My Complaint
Let Handle My Complaint assist with your QBE insurance dispute. Our process is simple, hassle-free, and we’ll work diligently to get you a fair resolution.
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed