RAA Complaints
Let us resolve your RAA complaint
It only takes 2 minutes to get our experts started on your complaint
RAA Complaints
Let us resolve your RAA complaint
It only takes 2 minutes to get our experts started on your complaint
About RAA
RAA, the Royal Automobile Association of South Australia, offers a broad range of insurance products, including comprehensive car, home, boat, motorcycle, scooter, travel, landlord, and short-stay insurance. Although RAA is a member-owned organisation, some customers have reported issues with claims processing and premium increases. If you have any concerns, you can submit your RAA Insurance complaints via phone for assistance.
Products & Services
-
- Home and contents insurance
- Landlord insurance
- Short stay insurance
- Car insurance
- Hard to place car insurance
- Veteran and vintage car insurance
- Motorcycle insurance
- Scooter insurance
- Boat insurance
- Caravan insurance
- Trailer insurance
- Travel insurance
About RAA
RAA, the Royal Automobile Association of South Australia, offers a broad range of insurance products, including comprehensive car, home, boat, motorcycle, scooter, travel, landlord, and short-stay insurance. Although RAA is a member-owned organisation, some customers have reported issues with claims processing and premium increases. If you have any concerns, you can submit your RAA Insurance complaints via phone for assistance.
Products & Services
-
- Home and contents insurance
- Landlord insurance
- Short stay insurance
- Car insurance
- Hard to place car insurance
- Veteran and vintage car insurance
- Motorcycle insurance
- Scooter insurance
- Boat insurance
- Caravan insurance
- Trailer insurance
- Travel insurance
Common RAA complaints
Excessive increase in premiums
Rejected claims
Delays in processing claims
Customer service issues
Common RAA complaints
Excessive increase in premiums
Rejected claims
Delays in processing claims
Customer service issues
RAA contact details
RAA mailing address
RAA Insurance, 101 Richmond Road,
Mile End, SA 5031
RAA phone number
Call 8202 4575 or 8202 4567 from Australia
RAA complaint process
RAA contact details
RAA mailing address
RAA Insurance, 101 Richmond Road, Mile End, SA 5031
RAA phone number
Call 8202 4575 or 8202 4567 from Australia
RAA social media
Contact RAA through their
Facebook page, Instagram page, or X profile.
RAA complaint form
RAA mailing address
RAA Insurance, 101 Richmond Road, Mile End, SA 5031
RAA phone number
Call 8202 4575 or 8202 4567 from Australia
RAA social media
Contact RAA through their
Facebook page, Instagram page, or X profile.
RAA complaint form
How to complain to RAA
Contact RAA directly
RAA insurance complaints policy encourages customers to lodge complaints via phone. Once your complaint is submitted, you’ll receive an acknowledgment within 1 business day, along with a reference number for tracking.
Request further action
If the initial resolution is unsatisfactory, your complaint will be escalated to a specialist case manager, who will provide updates every 10 days. They may also request additional information to help resolve the issue.
OR Lodge a complaint with Handle My Complaint
Easily submit your RAA insurance complaint through Handle My Complaint. Our team will review your complaint before submitting it for formal consideration, ensuring the best chance for a successful resolution.
How to complain to RAA
Contact RAA directly
RAA insurance complaints policy encourages customers to lodge complaints via phone. Once your complaint is submitted, you’ll receive an acknowledgment within 1 business day, along with a reference number for tracking.
Request further action
If the initial resolution is unsatisfactory, your complaint will be escalated to a specialist case manager, who will provide updates every 10 days. They may also request additional information to help resolve the issue.
OR Lodge a complaint with Handle My Complaint
Easily submit your RAA insurance complaint through Handle My Complaint. Our team will review your complaint before submitting it for formal consideration, ensuring the best chance for a successful resolution.
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed