Rabobank Australia is a cooperative bank and part of the world’s leading food and agribusiness specialist bank. It provides a range of financial products and advisory sevices, including banking, capital management, leasing, insurance, and real estate solutions. Despite being named Australia’s Best Business Bank for Customer Service by the DBM Australian Financial Awards, some customer report issues - particularly with its online banking services. If you’re experiencing issues, you can lodge a complaint by calling their customer relations helpline or sending it by post.
Rabobank Australia is a cooperative bank and part of the world’s leading food and agribusiness specialist bank. It provides a range of financial products and advisory sevices, including banking, capital management, leasing, insurance, and real estate solutions. Despite being named Australia’s Best Business Bank for Customer Service by the DBM Australian Financial Awards, some customer report issues - particularly with its online banking services. If you’re experiencing issues, you can lodge a complaint by calling their customer relations helpline or sending it by post.
If you’re experiencing an issue with Rabobank, you can file a complaint by visiting a branch, calling their helpline, or submitting their online complaint form. If you're facing financial difficulties, Rabobank also offers a Financial Hardship form to request assistance.
What happens next?
Rabobank's complaint process states they aim to acknowledge your complaint within 24 hours (or one business day) and will investigate the issue, typically responding within 21 calendar days. If more time is needed, they’ll notify you of the delay and provide updates at least once a month.
OR Let Handle My Complaint help you
Want a hassle-free experience? Handle My Complaint can manage the process for you. Our expert team ensures your complaint reaches the right people, helping you get the best possible outcome—without the stress.
If you’re experiencing an issue with Rabobank, you can file a complaint by visiting a branch, calling their helpline, or submitting their online complaint form. If you're facing financial difficulties, Rabobank also offers a Financial Hardship form to request assistance.
What happens next?
Rabobank's complaint process states they aim to acknowledge your complaint within 24 hours (or one business day) and will investigate the issue, typically responding within 21 calendar days. If more time is needed, they’ll notify you of the delay and provide updates at least once a month.
OR Let Handle My Complaint help you
Want a hassle-free experience? Handle My Complaint can manage the process for you. Our expert team ensures your complaint reaches the right people, helping you get the best possible outcome—without the stress.
