RAC, or the Royal Automobile Club of Western Australia, offers a range of insurance options including car, home, life, travel, pet and small business coverage. Despite their comprehensive offerings and commitment to serving as a one-stop shop for members, issues often related to claim processing and customer service. Customers can lodge a complaint in person at one of their branches, or by telephone, mail or online.
RAC, or the Royal Automobile Club of Western Australia, offers a range of insurance options including car, home, life, travel, pet and small business coverage. Despite their comprehensive offerings and commitment to serving as a one-stop shop for members, issues often related to claim processing and customer service. Customers can lodge a complaint in person at one of their branches, or by telephone, mail or online.
According to RAC insurance complaints and dispute policy, customers can lodge a complaint at any branch, by phone, mail, or online. Be prepared to provide relevant information to help with the resolution process.
Wait for an outcome
If your complaint isn't resolved within 30 days, RAC will keep you updated on its progress every 10 business days.
OR Lodge a complaint with Handle My Complaint
Lodge your RAC insurance complaint with us. We’ll help you navigate the process and work towards achieving the best possible resolution for you.
According to RAC insurance complaints and dispute policy, customers can lodge a complaint at any branch, by phone, mail, or online. Be prepared to provide relevant information to help with the resolution process.
Wait for an outcome
If your complaint isn't resolved within 30 days, RAC will keep you updated on its progress every 10 business days.
OR Lodge a complaint with Handle My Complaint
Lodge your RAC insurance complaint with us. We’ll help you navigate the process and work towards achieving the best possible resolution for you.
