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RAC Complaints

Need help filing a complaint with RAC?

About RAC

RAC, or Royal Automobile Club of Western Australia, is a prominent motoring and insurance Organisation based in Western Australia. Offering a range of services including roadside assistance, insurance, travel, finance, and member benefits. They also extend their services to home security, travel insurance, and even pet insurance. Despite their comprehensive offerings and commitment to being a one-stop shop for member needs, RAC complaints remain significant, with issues often related to claim and customer service.

Products & Services

    • Car insurance
    • Motorcycle or scooter insurance
    • Caravan and trailer insurance
    • Home insurance
    • Boat insurance
    • Life insurance
    • Health insurance
    • Pet insurance
    • Small business insurance

Common RAC complaints

The complaints below are the most common for RAC customers.

Do they ring a bell?

EXCESSIVE INCREASE ICON

EXCESSIVE INCREASE

My claim was denied icon

MY CLAIM WAS DENIED

DELAY IN PROCESSING MY CLAIM ICON

DELAY IN PROCESSING MY CLAIM

Customer service

CUSTOMER SERVICE

RAC contact details

Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to RAC directly for you!

Mail v2

Mailing Address

GPO Box C140, Perth WA 6839

Phone v2

Phone number

Call 13 17 03 from Australia

We can take care of submitting your complaint directly to RAC, making the process hassle-free for you.